Operations | Monitoring | ITSM | DevOps | Cloud

January 2023

Complement Your Cybersecurity Program with Real-Time IT Operations Monitoring

On October 3, 2022, the U.S. Cybersecurity & Infrastructure Security Agency (CISA) issued Binding Operational Directive (BOD) 23-01, Improving Asset Visibility and Vulnerability Detection on Federal Networks. The directive requires federal civilian executive branch (FCEB) agencies to deliver a series of procedures, reports, and process validations for continuous and comprehensive asset visibility by April 3, 2023. Thereafter, agencies must maintain compliance with the directive.

CES EDGE23: Building a Culture of Change, Are You Willing & Able?

2023 started with a boost of positive energy after attending my first CES EDGE23 federal event sponsored by the GBEF (Government Business Executive Forum). As a sponsor of this year’s EDGE23 conference, I represented ScienceLogic as a co-moderator to a very relevant and thoughtful executive round table on navigating the challenges associated with ‘Continuous IT Modernization’.

ScienceLogic Product Tours: Seeing ScienceLogic AIOps in Action

Now you can experience our products—without scheduling a live demo or free trial. The ScienceLogic product tours are designed to give you a self-service ScienceLogic experience, so you can see for yourself first-hand how our AIOps & Observability solutions can help solve your organization’s hardest challenges.

Automating Root Cause Analysis with AIOps

A lot is expected of automation in IT environments in the next few years. By 2024 Gartner predicts IT automation will drive a 20% reduction in unplanned downtime and lower operational costs by 30%. At the same time, the efficiencies generated by IT automation and analytics will allow organizations to refocus 30% of their IT operations management resources from support to “continuous engineering.”

Using AI & ML to Identify Incident Causation

In this week’s podcast episode, we explore the role of AI and machine learning in incident management and response, including the benefits and potential future of these technologies. We welcome guest, Dan Buckley, Director NMS at Hughes Network Systems, who shares his experiences and insights on the subject, discussing the business value of AI and the current state of the AIOps ecosystem.
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How to Mitigate Network Risks to Achieve Highly Resilient Business Services

They say change is good. But in IT operations, change is also the number one cause of outages. According to the Uptime Institute, 49% of all service outages are attributed to configuration and change management errors. That's a lot of avoidable headaches. And because errors often have downstream effects, it may not be obvious what caused an outage, resulting in prolonged downtime that affects revenue-generating business services, results in service level agreement (SLA) penalties, and causes a loss of customer trust. And those costs add up quickly. Gartner figures the meter for an average downtime event runs at $5,600 per minute.