Operations | Monitoring | ITSM | DevOps | Cloud

August 2022

Automated Patch Management is Critical for Modern IT Operations

In today’s increasingly complex IT and networking environments, automated patch management is a critical component to maintaining business operations and keeping organizations secure. Organizations are constantly under threat, with the average seeing 497 cyberattacks every week, and automated patching is one part of cybersecurity hygiene that helps reduce an organization’s attack surface.

Complete Guide to Data Backup & Recovery

In an increasingly digital business world, data backup has become vital for the protection of an organization’s interest. Businesses of all sizes can get hacked or breached, and indiscriminate ransomware attacks cause countless orgs to lose their valuable data to cyberthieves every year. Even disgruntled employees or other insider threats can steal or delete their valuable digital assets.

Mobile Device Management Strategy: Steps & Tips

Pew research reports that the percentage of adults who own smartphones is up to 85%. These mobile devices are also being used frequently for work. The addition of an increasing number of mobile devices within companies causes IT environments to be more complex, making it necessary to have a centralized management tool for these types of devices. Mobile device management (MDM) is software tool designed to allow IT to manage smartphones and tablets that are used within a business.

How to Secure Your Data in the Cloud

We’ve entered a time when hard drives are becoming less important than data speeds, syncing, and remote storage. More and more end-users are saving their files in the cloud for convenience, safety, and cost savings. That said, some people still have concerns about cloud computing -- namely around security. How safe are files that are stored hundreds or thousands of miles away, on some other organization’s hardware?

The Key Principles of Data Protection (EU, and North America)

There’s no doubt that the typical modern enterprise generates large amounts of data that must be moved, analyzed, and safely stored. Because much of this data involves the privacy of users and customers, various laws and regulations have been created to drive strong protection practices. While these regulations vary a great deal from country to country, the underlying concept remains the same: keep data safe while making it available to authorized users when they need it.

Mobile Device Management (MDM) Overview

The use of mobile devices within organizations is steadily increasing, and it’s not slowing down anytime soon. Zippia reported that around 3 out of every 4 employees use their personal cell phones for work. Mobile devices in the workplace can provide many benefits, but can also bring more risks, which is why mobile device management is needed.

The 3-2-1 Backup Rule Explained

Data disasters are practically inevitable, but a planned out backup strategy can combat their damaging effects. The Cybersecurity and Infrastructure Security Agency (CISA) of the U.S. government is a major organization that recommends sticking to a 3-2-1 backup strategy. Follow the 3-2-1 backup rule to ensure that your data is kept safe.

Using Dropbox for Backup: What Businesses Need to Know

Dropbox is one of the oldest names around when it comes to cloud file storage, and the company has built a reputation as a reliable platform for file sharing and collaboration. Recently, Dropbox has been taking a few sidesteps from its roots and promising secure data backup features along with its staple file sync and share. Dropbox is not alone here. Most cloud storage solutions seem to be trying their hands at backup -- if not in practice, at least in terminology.

Best MSP Software: Ratings & Reviews for 2022

To find out, we pulled ratings from G2 and Capterra for 90+ products across 12 different software categories. The result is this guide full of comparison charts, highlighting how individual products stack up against one another in terms of overall satisfaction, usability, and quality of support. The hope is these charts provide MSPs with a helpful starting point for researching their many (and growing) options.

Cloud vs Data Center: Overview for Businesses

The debate of cloud vs data center looms large for businesses when determining how to best store data. In past years, the trend has leaned more toward the growth of remote solutions using the cloud. Yet, data centers are still relevant. Gartner states that spending on data center infrastructure is expected to grow 6% by the end of 2021. Cloud storage and data centers both possess unique features that allow you to achieve your organization’s data goals.