Operations | Monitoring | ITSM | DevOps | Cloud

February 2023

What is Professional Services Automation (PSA) Software?

Concerns of automation taking away the available jobs for the workforce have prevailed for over 50 years. While automation can be a substitute for labor, David Autor declares, “Automation also complements labor, raises output in ways that lead to higher demand for labor, and interacts with adjustments in labor supply.” Automation can be invaluable for industries that provide professional services.

How to Discover Unmanaged Devices

The trend toward hybrid work environments has forced businesses to think about how to protect their organizations from increased use of “bring your own device” (BYOD) endpoints and other new devices. This is no small challenge, as MSPs know. The rise of the remote worker presents once of the biggest changes to the overall cybersecurity landscape that we’ve ever encountered.

Everything You Need To Know about Chain-Free Backup

Data loss is catastrophic for any business. TrueList’s data loss statistics point out that “almost 70% of small businesses close within a year of a large data loss.” One of the most effective ways to prevent loss is to backup data. There are multiple data backup solutions available, and one of the newest options is known as chain-free backup.

What is IoT Device Management?

IoT devices are exponentially growing in number each year, with an anticipated 14.4 billion IoT devices by the end of 2023 up to 27 billion IoT devices by the year 2025. The accelerated growth can be attributed to a variety of positive effects like increased efficiency, productivity, and convenience. However, in order to gain these benefits, these IoT devices need to be managed effectively.

End of Life for Windows Server 2012: What You Need to Know

The last day of support for Windows Server 2012 and Windows Server 2012/R2 is set for October 10, 2023. Microsoft announced, “After this date, these products will no longer receive security updates, non-security updates, bug fixes, technical support, or online technical content updates.” Recently, Windows 7/8/8.1 also reached their end of support. Without continual support from Microsoft, the software becomes less secure and more risky, so they end the life of the product.

What are Managed Cloud Services?

The cloud has fundamentally changed how organizations work with technology. The days of an on-prem infrastructure and endpoints with a physical data center are starting to be seen in the rearview mirror by many businesses, and now nearly half of all corporate data is stored in the cloud. There are multiple factors that have caused this change and increased the transition to the cloud, but one of the main supporting factors that makes this possible is the use of managed cloud services.

Why You Need Endpoint Data Recovery

Data is the currency of today’s digital age. It’s what is most valued by companies, consumers, and (unfortunately) threat actors. Because of this, protecting both organizational and personal data is top priority. It’s also key to remember that data is important, wherever it is. The locations data is stored, like endpoints and servers, differ in the type and amount of data they store.

What is Managed Detection and Response (MDR)?

Cybersecurity is a top concern among businesses, especially as the number of cyberattacks, data breaches, and malware infections continue to grow each year. These attacks can happen at any moment during the day, too. It can be a headache trying to keep watch for cyberthreats 24/7 and know how to effectively respond when they are detected, especially for MSPs who have multiple different clients.

6 Key Benefits of Automated Documentation

Creating, organizing, and managing documentation is a hassle, but it is a necessary function of every department within an organization. Statista’s digital documentation review shows just how much each business department uses digital documentation tools with sales at 62%, marketing at 57%, finance at 53%, IT at 41%, legal at 39%, operations at 35%, and human resources at 28%.

Winning Hearts & Revenue with vCIO Services - NinjaOne

Looking for ways to attract larger clients and take your existing client-MSP relationships to the next level? Join us as we reveal the secret xxx's and ooo's behind successful vCIO playbooks with K7 Leadership founder Kyle Christensen plus Marnie Stockman and Alex Farling from Lifecycle Insights.

Endpoint Detection and Response (EDR) Explained

Although endpoint detection and response has been around since 2013, EDR is still IT security’s most popular buzzword today. The reason why organizations around the globe choose to use endpoint detection and response as one of their top security solutions is simple: it works. Fighting against malicious endpoint threats and cyberattacks is by no means an easy task.

What is Secure Access Service Edge (SASE)?

Check Point’s 2022 Workforce Security Report states that more than half of the workforce works remotely in 57% of organizations. The increase in the number of employees that work from home brings up new security implications that on-premise IT environments didn’t have to worry about. As organizations continue to undergo digital transformation, the existing network and network security architectures no longer meet the needs of the current digital era.

The Importance of CVE & CVSS Scores

As we move into the new year, organizations can expect the number of cyberattacks to increase significantly. In order to battle these upcoming threats, effective patching and patch management processes will be essential. Before patching vulnerabilities, there are two main vulnerability assessments that IT teams should focus on: CVE & CVSS scores. Below, we’ll examine the importance of CVE & CVSS scores along with some of their uses and benefits in the cybersecurity space.

IT Security Checklist to Protect Your Business

During the COVID-19 Pandemic, it was reported that cybercrime increased by 600%. As the world has become more reliant on technology, whether for personal life or for business, cyberattacks have risen with it. Unfortunately, there are a lot of cybersecurity misconceptions that prevent businesses from adequately preparing for and responding to these attacks. More time and resources need to be spent protecting this critical information.

How To Uninstall a Problematic Patch: A Step-By-Step Guide

Let’s be honest. Patching is tedious work. In a recent patching study by Ponemon and ServiceNow, it was revealed that 65% of businesses say that it is difficult to prioritize patches. Even after applying a patch, the patch management process doesn’t end there. Sometimes, new patches create more problems than they fix. This step-by-step guide prepares for such situations and explains how to uninstall a problematic patch.