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Cortex v1.1 released with improved reliability and performance

Today we’re releasing Cortex 1.1, the first (minor) release since Cortex went GA in March, over 6 weeks ago. This release represents more than 140 commits by over 30 different authors from 9 different companies. In this post we’re going to give you some of the highlights of this release.

What Is the Difference Between SaaS-Based and Cloud-Based?

Software as a Service (SaaS) based and cloud-based products and services may sound like they’re referring to the same thing. True, if the service exists “in the Cloud,” it may be both SaaS and cloud-based. While your SaaS-based application will almost certainly be cloud-based as well, your cloud-based services may not always be SaaS-based. SaaS is a component of cloud computing.

Dogfooding Chronicles: Tracing the path from "It's Slow" to "What's Slow"

Dogfooding is the practice of sampling your own product before the public does. For dog food executives, chowing down on their own kibble is a literal gut-check. For Sentry, we’ve been using Performance in advance of its upcoming release as a way to think through our own issues, all so we can give you better visibility into yours. Context is critical for software teams. It bridges the gap between a problem to solve and the right person to solve it.

Spot Achieves Red Hat OpenShift Operator Certification for its Serverless Container Engine Ocean

Optimization and validation bring hands-free infrastructure for Kubernetes in public and hybrid clouds to Red Hat OpenShift customers 21 May, 2020 — Spot, a leading provider of software for modern CloudOps, today announced that Ocean by Spot has achieved Red Hat Operator certification for OpenShift.

Building confidence and gaining experience with good open source projects

This year, I got a unique opportunity to call in at Mattercon 2020 and give a talk about my experience working on Mattermost and open source software (OSS) in general. I talked about how OSS helped me grow as a self-taught developer and how working on issues from Mattermost’s repos helped me gain experience and confidence in software development. In this article, I will highlight some of the things I talked about and also throw in a few pointers related to working on OSS.

CI/CD In Confidence: How Pipelines Keeps Your Secrets

A friend that can’t keep a secret isn’t one you’ll rely on. The same is true for your mission critical CI/CD tool that you have to entrust with credentials for each integrated component. Keeping your secrets safe can be a challenge for CI/CD tools, since they need to connect to such a variety of other services. Each one needs its own password or token that must be kept hidden from prying eyes.

Working From Home: The Good, the Bad, and Everything in Between

I’ve always been an advocate for working from home. While some would say working from home is rarely a good idea, decades of personal experience have proven otherwise. For one of those decades, my husband and I ran a successful marketing consulting company. Our work was done solely from our home office, all while raising five children. We started our days early before the kids woke up, and when they left for school, we worked feverishly until their return.

Real-time alerts from Zabbix and escalation with Zenduty

Recently, one of our customers, a 20-member NOC team of a large B2C company, had set up Zabbix to monitor a network of over 1000+ servers, routers, and switches. The NOC team wanted to set up alerting, on-call scheduling, and an escalation matrix whenever a critical network component encountered any downtime. The NOC team used Slack as the primary communication channel and Zoom for real-time communication. For NOC teams like these running a very large operation, setting up alerting can be very tricky.

Tips for Modern NOCs - Correlating Incidents to the IT Changes that Caused Them

Every NOC engineer will tell you that the first thing they look for in an outage is “what changed?”. And they are right to look. While every organization is unique, Gartner reports that on average about 80% of IT incidents today are caused by changes in infrastructure and/or software.

OnPage Overrides Silent Switch on iOS and Do Not Disturb Mode

Since its inception, OnPage has been dedicated in providing a powerful critical alerting solution. This mission continues in 2020, as OnPage is pleased to introduce its ability to override the silent switch and Do Not Disturb (DND) mode on iOS. The latest advancements ensure that tasked recipients always receive high-priority, OnPage audible alerts, regardless of their current iPhone settings.