Operations | Monitoring | ITSM | DevOps | Cloud

Latest Customer Stories

Icinga Monitoring is the trusted "source of truth" for Scandinavian company NTE

We are proud of our many customers and users around the globe that trust Icinga for critical IT infrastructure monitoring. That´s why we´re now showcasing some of these enterprises with their Success stories. It´s stories from companies or organizations just like yours, of any size and different kinds of industries. Some of them are our long-standing customers, others have just recently profited from migrating from another solution to Icinga.

How Mercado Libre scales its AWS microservices without losing visibility

Learn how Mercado Libre acts more quickly, strategically, and proactively thanks to Datadog’s centralized platform and context-rich alerting.Mercado Libre hosts the largest online commerce and payments ecosystem in Latin America, which means thousands of dollars can be lost if some of their critical applications stop working for even 1 minute. Senior Technical Manager Juliano Martins and software expert Marcelo Quadros share a few reasons why they chose Datadog as their observability platform of choice for their AWS environment: the power of our infrastructure monitoring solution, extensive range of integrations, strong reputation in the market, and more.

How Uber Freight Powers Intelligent Logistics with Datadog

Thiyagarajan Anandan, Uber Freight, shares how he and his team have created a center of excellence for monitoring and DevOps culture. Uber Freight, a division of Uber, delivers an end-to-end enterprise suite of Relational Logistics to advance supply chains and move the world’s goods. With more than 1,000 shippers across $18B freight under management (FUM), it’s critical for Uber Freight to provide a 99.99% uptime for its shippers and customers. Since migrating to the Datadog platform, Uber Freight for the first time has unlocked the full breadth and depth of their systems, thereby significantly decreasing MTTR/MTTD and delivering an improved customer experience.

Start with Traces, not with Logs: How Honeycomb Helped Massdriver Reduce Alert Fatigue

Massdriver is a cloud operations platform that makes it easier for engineering teams to build, deploy, and scale cloud-native applications. While many companies use this lofty language to make similar promises, Dave Williams, CTO and co-founder at Massdriver, means it. Before Massdriver, Dave worked in product engineering where he was constantly bogged down with DevOps toil. He spent his time doing everything except what he was hired to do: write software.

How Flexcity used Grafana Cloud to help balance the national power grid in France

Last winter, Flexcity — a market leader in electric flexibility — faced an unprecedented challenge: Help stabilize the French national power grid, in the midst of a widespread energy crisis that loomed over Europe. As a byproduct of the Russian invasion of Ukraine, energy prices in the EU soared in 2022. And France, meanwhile, faced a nuclear power outage that winter that threatened to significantly disrupt its energy supply and increase the risk of electricity shortages.

How Rdata saves 60 hours a month with NinjaOne RMM

Ulf Ringdahl and Christian Klauser at Swedish MSP Rdata, share how switching to NinjaOne RMM helped them improve the simplicity and speed of their remote management, monitoring, automation, patch management and scripting. Now, they have more time to meet with customers and focus on projects that drive growth.

A KDC/One senior system administrator shares why ADManager Plus blows his mind!

KDC/One provides beauty, personal care, and home care solutions through its worldwide presence. It used to have issues creating and terminating users and was looking for a solution to automate this process. Cedrick Tshibamba, KDC/One's senior system administrator, was mind-blown when he came across ADManager Plus and its capabilities. They are now able to schedule creating and terminating users at ease, which used to take them half a day previously.