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The latest News and Information on Managed Service Providers and related technologies.

NinjaOne Ranks No. 1 in Seven IT Categories in G2's Spring 2024 Report

NinjaOne did it again! We’ve been ranked No.1 across seven IT categories, including RMM, patch management, and endpoint management. Although we’ve made this a regular occurrence, it’s no easy feat. We are driven by our obsession with customer success — building and delivering the best products and support as you manage anywhere from hundreds to thousands of endpoints across rapidly growing and sprawling IT ecosystems. Thank you for recognizing our healthy obsession.

Debunking Misconceptions About MDR

With the cybersecurity landscape evolving rapidly, Managed Detection and Response (MDR) has emerged as a major component for MSPs looking to safeguard organizations against increasingly sophisticated threats. However, despite its growing importance, there are still a number of misconceptions around the technology that can hinder its adoption. In this blog, we challenge some of these myths and highlight the significance of MDR in today’s IT environments, particularly for MSPs.

OpManager MSP: Your all-in-one solution for multiclient network management

The landscape of network management is undeniably growing in complexity, driven by several factors like: Businesses encountering challenges in managing their networks often turn to managed service providers (MSPs) to alleviate these burdens. MSPs face the pressure of managing these challenges within tight time frames. Additionally, they are tasked with ensuring equal attention to all the networks under their management. Failing to do so could result in a network slipping through the cracks.

How to Choose a Managed Service Provider (MSP): 10 Factors to Consider

In today’s digitally driven world, businesses of all sizes rely heavily on technology to streamline operations, enhance productivity, and drive growth. However, managing complex IT infrastructure and staying ahead of rapidly evolving technologies can be a daunting task for organizations, especially those with limited resources and expertise.

MSP Lawsuit Underscores Importance of Multi-Factor Authentication (MFA)

Sacramento, CA law firm Mastagni Holstedt has alleged that its MSP LanTech LLC failed to protect it from a ransomware attack that took down its systems. According to ChannelE2E, Mastagni Holstedt is also suing LanTech’s backup vendor Acronis, which has denied any responsibility for the ransomware attack. We’ll be watching to see how it all shakes out. In the meantime, let’s look at what happened and what we can take away from it. Hint: multi-factor authentication matters. A lot.

Microsoft Releases Out-of-band Updates to Address Critical Windows Server Domain Controller Issue

In a recent development that has sent ripples across the IT landscape, Microsoft has identified a critical issue plaguing Windows Server Domain Controllers (DCs). This issue, originating from a memory leak within the Local Security Authority Subsystem Service (LSASS), has emerged as a significant concern for organizations relying on both on-premises and cloud-based Active Directory domain controllers to process Kerberos authentication requests.

Network Technician Guide: Key Roles, Tools, and Career Growth

In the ever-evolving landscape of the digital era, the backbone of our interconnected world is woven together by an intricate web of networks. Behind the scenes, ensuring the seamless operation of these networks are the unsung heroes known as network technicians. These skilled professionals wield their network toolkits to maintain, troubleshoot, and optimize the complex systems that keep our data flowing and communications thriving.