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The latest News and Information on Managed Service Providers and related technologies.

Administration and User Management in Linux: A Complete Guide

Open-source Linux powers everything from servers to personal computers and has become one of the most popular operating systems in the world. Linux administrators must have a solid understanding of Linux administration and Linux user management to manage and secure systems effectively.

A Complete Guide to IT Change Management

In this article, we’ll take on the intricacies of IT Change Management, providing you with a roadmap to navigate transitions smoothly and enhance the resilience of your IT infrastructure. Whether you’re a seasoned IT professional or a newcomer to the field, our guide offers a wealth of knowledge, encompassing essential strategies, best practices, and expert insights to empower you in fostering a culture of change readiness within your organization.

12 Essential Strategies to Improve IT Communication

As organizations navigate complex technological landscapes, the ability to convey ideas, address concerns, and foster understanding becomes paramount. In this article, we delve into essential strategies to improve IT communication, presenting 12 essential strategies that can significantly enhance the way teams within the IT realm interact and collaborate.

Demystifying Zero Trust: Why MSPs Need to Take it Seriously

If you’re still relying on VPN servers to protect customers’ infrastructure, you could be leaving them as sitting ducks for cyber-attacks. This may sound like scaremongering, but VPN servers have increasingly come under the spotlight since COVID-19 forced the world to embrace remote working, and then again in 2021 as hackers shutdown the Colonial Oil Pipeline in the U.S. after gaining VPN access. However, VPN is now facing a much larger threat: an extinction event, driven by Zero Trust.

10 Best Remote Monitoring & Management (RMM) Software Solutions [2024]

Remote monitoring and management, or RMM in short, is software that is widely used by many managed services providers (MSPs) today, and for good reason. As its name suggests, an RMM allows your organization to remotely gather information from multiple endpoints and networks and perform various remote IT management tasks on them without disruption. The benefits of such a tool are priceless, especially as more and more teams become remote and distributed.