Operations | Monitoring | ITSM | DevOps | Cloud

SRE

The latest News and Information on Service Reliability Engineering and related technologies.

rootly

How Incidents Foster Leadership

Apr 3, 2024 By Zhuang (Strong) Liang In Rootly
To become battle-tested, you need to go through battles, not just read books or mentor newcomers. Both are helpful but the stakes are low. On the other hand, high stake jobs, such as running a big project or managing a team, are hard to get when you lack experience. So how can we solve this dilemma? Enter incident response.
Read Post
catchpoint

2024 SRE Report Insights: The Critical Role of Third-Party Monitoring in SRE

Apr 2, 2024 By Denton Chikura In Catchpoint
The 2024 SRE Report highlights a pivotal shift in how organizations approach the reliability and monitoring of their services, especially those that extend beyond their direct control. According to the report, 64% of organizations now recognize the importance of monitoring productivity or experience-disrupting endpoints, even beyond their physical control.
Read Post

Unleashing the Change Maker Within Webinar Preview

Apr 2, 2024 By Blameless In Blameless
Join us on April 16th at 10 a.m. PT for a 60-minute live webinar, where we'll discuss the secrets to driving change in your organization. We'll tackle two of reliability's biggest issues: getting budget and garnering support. Join us for Unleashing the Change Maker Within at 10 a.m. PST. We'll show you how to empower yourself to drive organizational change. Discover the secrets to selling your boss on the tools you need to automate your workflow and streamline your processes. We'll equip you with the strategies and insights to turn your great ideas into actionable plans.
View Video
cortex

Why and how to use site reliability golden signals

Apr 1, 2024 By Cortex In Cortex
Software complexity makes it harder for teams to rapidly identify and resolve issues. IT service management has evolved from an afterthought to a central part of DevOps. Microservices architectures are prone to delay or missed identification of such concerns. Monitoring mechanisms need to keep up with these complex infrastructures. Maintaining reliability and performance while harnessing this complexity requires a considered, data-driven approach.
Read Post

Future-Proofing IT Operations: Charter's Journey to Enhanced Reliability with Squadcast

Apr 1, 2024 By Squadcast In Squadcast
Discover the transformative journey of Charter, a leader in global IT services, towards achieving unmatched operational reliability through the strategic use of Squadcast in this insightful webinar recording. Chris Ardagh from Charter shares valuable insights and experiences, highlighting how advanced incident management practices with Squadcast have allowed the organization to redefine benchmarks in reliability engineering.
View Video
Sponsored Post
squadcast

Enterprise Incident Management: Guide & Best Practices

Mar 29, 2024 By Squadcast In Squadcast
In today's rapidly evolving technological landscape, incident management has become a critical discipline for enterprises to ensure uninterrupted operations and an optimal customer experience. Effective incident management involves a systematic approach to promptly detecting, responding to, and resolving incidents.
Read Post
blameless

What are Blameless Retrospectives? How Do You Run Them?

Mar 29, 2024 By Lee Atchison In Blameless
In most engineering organizations, everyone agrees that in complex systems, failure is inevitable. It’s possible to prevent the recurrence of certain incidents, reduce their impact, or shorten the time to resolution. However, it’s impossible to avoid them altogether. In the past, we asserted failures are a result of people’s mistakes. It was all about “the bad apple theory,” focused on finding the “guilty party” and removing them to prevent future failures.
Read Post
blameless

Incident Response Team | Roles & Responsibilities Defined

Mar 29, 2024 By Lee Atchison In Blameless
When your organization faces outages, errors, security breaches, and other incidents, you need to have a plan in place to take appropriate actions as needed. However, you also need a capable team of experts filling critical roles and responsibilities to execute those actions and effectively collaborate to resolve issues quickly. An incident response team, therefore should be developed in a way that avoids skills gaps in expertise.
Read Post
blameless

Incident Management Automation - What You Should Know

Mar 29, 2024 By Lee Atchison In Blameless
Automated incident management is the process of automating incident response to ensure that critical events are detected and addressed in the most efficient and consistent manner. In incident management, time is of the essence and the primary benefit of automated incident management is speed. With automation, you can accomplish time-consuming tasks much quicker. This brings down the incident response time and allows the team to focus their attention on matters that require their expertise.
Read Post
squadcast

Comparing the Top 5 On-Call Management Software Solutions in 2024

Mar 28, 2024 By Chitra Bisht In Squadcast
SRE and DevOps teams are the backbone of system uptime and reliability. But managing On-Call schedules, alerts, and communication during incidents can quickly turn resolution efforts into burnout. This blog explores the top On-Call management tools in 2024, designed to streamline Incident Response and keep your team ready for action.
Read Post
Subscribe to SRE

Copyright © 2024 OpsMatters™. All rights reserved.