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End User Experience (EUX) or Customer Experience is Key to Digital Experience

AppEnsure delivers Dynamic Demand Profiling to continuously optimize the Digital Experience. It is a common but unfortunate challenge for IT Ops and App Delivery teams; complaints of long delays and lack of availability of mission critical apps are reported (if you are lucky), but it is very tough in a virtualized, distributed IT deployment to discover the root cause and resolution.

Delivering Impressive End User Experiences in Citrix Xen Upgrades - But not as an afterthought!

Citrix XenApp and XenDesktop have been around for many years, delivering IT Ops an essential ability to centrally manage and control costs of App and VDI delivery. The move to a new architecture in Xen 6.X accelerated deployments and now the move to the latest improvements in Xen 7.X is in full swing. We see this occurring globally, with generally good results.

The End-User Experience Enigma: The Continuing Performance Puzzle Saga in Citrix Environments

With over 400K customers, Citrix is defining the digital workspace that securely delivers Windows, Linux, web, SaaS apps, and full virtual desktops to any device, anywhere. Citrix administrators at all these customers are the frontline for addressing dissatisfied end users of those applications and desktops. Unfortunately, even today, understanding real end-user experience in Citrix environments remains an unsolved puzzle.

The Importance of Baselining for End-User Experience Management

If your business depends on mission-critical web or legacy applications, then monitoring how your end users interact with your applications is critical. The end users’ experience after pressing the ENTER key or clicking Submit might decide the bottom line of your enterprise. Most monitoring solutions try to infer the end-user experience based on resource utilization.