Operations | Monitoring | ITSM | DevOps | Cloud

DEM

24/7 Outside-in Web Application and User Experience Monitoring

SolarWinds® Pingdom® is used by Traxo to provide an outside-in, third party assessment of the availability and performance of the web services they provide to the travel industry. They also use Pingdom to monitor the customer's digital experience so they can make sure they continue to deliver a high level of performance.

Office 365: Measuring employee experience during migration from on-premise to cloud | Product Demo

In this short product demo, watch how Nexthink provides IT with actionable insight and metrics over employees' actual experiences during migration effort of Office 365 services - such as SharePoint and Exchange - from on-premise to cloud.

Measuring Customer Experience Across Multiple Channels

In the second part of this 451 Research video series, Sheryl Kingstone, Research VP and General Manager of Customer Experience and Commerce at 451 Research, explains why it is essential to understand the customer experience across multiple digital channels and how collecting the right data can be used to help improve the overall experience.

How Machine Learning and Artificial Intelligence Impact Customer Experience

In the fourth and final part of this 451 Research video series, Sheryl Kingstone, Research VP and General Manager of Customer Experience and Commerce at 451 Research, shares her thoughts on how machine learning and artificial intelligence can play a major role in improving customer experience.