We have come a long way from dusty chalkboards and lightbulb-powered overhead projectors. The modern-day educational landscape has dramatically shifted to digital platforms. Students, educators, and staff are dependent on web portals and online services to facilitate learning and administrative tasks. However, a lingering question persists: How resilient and reliable are these platforms?
In 2023, K-12 schools are becoming more dependent on technology than ever before to enhance students’ learning experiences. The use of devices in teaching has seen a significant rise. For example, 42% of teachers used technology daily in 2016, but in 2019 this number rose to 67%. Given this surge in tech usage, IT administrators in K-12 schools face the challenge of managing these assets and providing support.