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Digital Transformation

What should brands look for in Retail Media & Service Platforms? | iOPEX

Growing Revenue = Right Message + Right Audience + Right Insights It is evident from the previous series of blogs that retail media networks, services, and advertising platforms are being rapidly used by various B2C advertisers to reach their potential buyers through various ad formats. There is growing need for every advertiser/market is to reach a maximum number of the intended audience to increase the return on ad spend (ROAS).

Government Risk Management: How Agencies Balance the Risks vs. Benefits of Digital Transformation

Digital transformation is happening all around us: for every business sector, across every type of organization. For government agencies, keeping up with digital transformation is riskier due to the large number of legacy systems still in use. Government risk management and digital transformation go hand-in-hand.

Creating an impactful enterprise-wide digital experience (DX) - I

Post the pandemic, Customer Experience (CX) has emerged as the top priority for growth-oriented companies that are expending considerable effort to understand how customers perceive their organization at every stage of their digital interaction. According to Pew Research, “31% of U.S. adults go online ‘almost constantly’ as of 2021.” This is a significant increase from only 21% in 2015.

Unlocking the Potential of AI: ServiceNow's Blueprint for the Future of Work

Artificial Intelligence (AI) is revolutionizing the business landscape, offering immense potential to transform organizations into exponential enterprises. ServiceNow, recognized as the "engine of the enterprise," envisions a future of work where AI-powered solutions automate processes, enhance decision-making, and extract valuable insights from data.

Boosting nurse retention through digital transformation in healthcare

There’s a major disconnect between the promise of digital transformation in clinical care settings and the reality of hospital systems and clinics today. Nurse retention depends on bridging this gap. Many of us remember the first wave of digital transformation in healthcare, where paper and triplicate forms gave way to electronic charting. Although electronic medical records (EMR) systems are remarkable and essential, they don’t provide a complete digital solution for care providers.

Enhance Digital Experience & Optimize Workflows Using ServiceNow | iOPEX

ServiceNow has evolved from an ITSM/ITOM-centric workflow tool to become a great enterprise workflow orchestration platform that many businesses use to streamline their digital workflow experiences. ServiceNow allows you to connect various facets of your operations and its systems of record — whether it’s employees, customers, or partners — to streamline processes and optimize productivity.

Optimizing Business Processes with Digital Workflow and Automation | iOPEX

When it comes to optimizing business processes, efficiency is key. Having a clear and concise flow of information throughout every aspect of your organization will result in more effective business practices and more successful transactions with customers.

The Ultimate Guide to Digital Experience Platforms - Top Tips You Need to Know

As digital transformation continues to play an increasingly important role in businesses all over the world, more and more organizations are turning to Digital Experience Platforms (DXPs) to improve customer experiences. With DXP solutions, companies can create a bespoke customer experience tailored precisely to their own needs. However, there's no one-size-fits-all approach when it comes to selecting the right DXP platform for you - that's why you need this ultimate guide!
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The Government needs to recruit more IT-savvy staff to meet data transformation goals

The people running the U.K. government's digital transformation programmes need to be more tech-savvy if they ever want to hit the ambitious targets set for public sector digital transformation. This is according to a recent report published by the National Audit Office (NAO)-the U.K.'s independent public spending watchdog-which found most digital change decisions in government are made by "generalist leaders who lack the expertise to fully comprehend and tackle digital challenges."