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Incident Response

Next-Gen Incident Management: Blueprints for High-Powered Incident Response

Mar 8, 2024 By Blameless In Blameless
Join us for an exclusive webinar designed for IT Operations leaders, SREs, DevOps & software engineering leaders, featuring Jim Gochee, CEO of Blameless, Ken Gavranovic, COO of Blameless, and Nick Mason, Principal Sales Engineer at Blameless. Uncover the technical scaffolding essential to propel your incident management strategy forward, faster. Dive deep into the core technical components vital for a robust incident response framework, and discover firsthand how Generative AI can dramatically save hours for your team during critical incidents.
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grafana

AI-powered diagnostics for incident response: New Sift features in Grafana IRM

Feb 21, 2024 By Ben Sully In Grafana
Sift is a machine-learning-powered diagnostic feature in Grafana Cloud that SREs and DevOps teams can use to automate routine parts of incident investigation, such as searching for new errors in logs, surfacing recent deployments, or identifying overloaded Kubernetes nodes. We want Sift to springboard you into an investigation, so useful context is already there by the time you see an alert or declare an incident.
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blameless

NIST Incident Response Steps & Template | Blameless

Feb 21, 2024 By Lee Atchison In Blameless
The National Institute of Standards and Technology (NIST) provides the framework to help businesses mitigate cybersecurity risks. The framework also protects networks and data, outlining best practices to inform decisions that save time and money. Creating a cybersecurity strategy that identifies, protects, detects, responds, and helps you recover from cybersecurity incidents is critical in the evolving threat landscape.
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cortex

MTBF MTTR MTTF MTTA - Your guide to incident response metrics

Feb 20, 2024 By Cortex In Cortex
Even the most reliable and well-designed software systems experience failures. Tracking incident response metrics helps teams strengthen both organizational preparedness and system resilience by uncovering trends, gaps, and opportunities for improvement. In short, important metrics for incident management are: Understanding these metrics helps engineering leaders improve service uptime, meet SLAs, and align operational capacity.
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Incident.io

The Debrief: Making incidents less painful with Kerim Satirli of HashiCorp & Lawrence Jones of incident.io

Feb 19, 2024 By incident.io In Incident.io
For a lot of teams, incident management can be a bit of a headache. It's stressful. It's not optimized. The whole process can feel like it's being held together with tape. Worst of all? Responders are the ones feeling the brunt of it. But in reality, your customers are, too. Think about it: But honestly, the situation doesn't even have to be so dire. Things can be, generally speaking, totally fine.
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signl4

What is incident response?

Feb 15, 2024 By Matt In SIGNL4
Incident response is the process of responding to and managing the aftermath of a security breach or cyber attack. It involves a systematic approach to identifying, containing, and mitigating the consequences of an incident in IT, OT or Cybersecurity, with the goal of minimizing the impact on the organization and its stakeholders. It is often exclusively related to Cybersecurity.
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firehydrant

The revolution in critical incident response at Dock: efficient integration and service improvement

Feb 13, 2024 By The FireHydrant Team In FireHydrant
In this article, we will explore how Dock is working to significantly enhance its response time to critical incidents, emphasizing effective integration between tools as key to success. We will address how we challenge the conventional approach by shifting the focus from Mean Time to Acknowledge (MTTA) to Mean Time to Combat (MTTC), a customized metric that measures the time between incident detection and effective communication involving professionals capable of resolving it.
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flowmon

The First 48 Hours of Ransomware Incident Response

Feb 7, 2024 By Filip Cerny In Flowmon
The initial response to a ransomware attack is crucial for determining the damage in terms of downtime, costs, data loss and company reputation. The sooner you detect the activity associated with ransomware, the sooner you can slow its spread. From there, you can take remedial actions to significantly reduce the effects of the attack.
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splunk

Incident Response Plans: The Complete Guide To Creating & Maintaining IRPs

Jan 16, 2024 By Joseph Nduhiu In Splunk
Speedily minimizing the negative impact of an information security incident is a fundamental element of information security management. The risks — loss of credibility in the eyes of users and other stakeholders, loss of business revenue and critical data, potential regulatory penalties — can significantly jeopardize your organization’s mission and objectives.
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grafana

Incident response that's fast and cost-effective: Why 3 companies chose Grafana Cloud

Jan 12, 2024 By Trevor Jones In Grafana

When an incident occurs, every second counts. On-call staff need to quickly get all the relevant information in front of them in a way that’s easy to digest so they can more successfully investigate the issue and communicate with relevant stakeholders.

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