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Microsoft 365

The latest News and Information on Microsoft 365 and related technologies.

Microsoft SLA for Teams Telephony - 99.999% Uptime Guarantee

This week at Enterprise Connect, Microsoft announced many compelling new Teams features to drive productivity, collaboration and to simplify the lives of its users. One of the most noteworthy announcements is that Microsoft is now delivering a 99.999% Microsoft Teams SLA uptime guarantee for Teams telephony. This covers uptime for calls that take place over the PSTN, including Microsoft Teams Phone, Teams Calling Plans and Audio Conferencing.

The Best Strategy For Microsoft 365 Performance

In today’s lightning-fast world, seamless teamwork and communication are like oxygen for any company. And that’s where having a strategy for Microsoft 365 performance gives you an edge. It’s the epicenter of collaboration within the Microsoft 365 universe. It helps teams connect, build, and crush their goals. But, keeping Microsoft Teams purring like a kitten is essential to avoid revenue hiccups.

Insanely Powerful Tool for Microsoft 365 Performance Issues

Are you tired of troubleshooting Microsoft 365 performance issues with a blindfold on? Whether you’re dealing with the frustrating slowness of Office 365 or facing Microsoft Teams audio and video quality issues, you’re not alone. In this blog, we’ll explore a new report produced by research analyst EMA, tailor-made for IT Managers, revealing a critical IT blind spot when it comes to Microsoft 365 performance issues.

New Teams Client Challenges Draining Valuable IT Time? Vantage DX Can Help

Microsoft has pushed the end of availability for the classic Teams client from March 31, 2024 to July 1, 2024. This move will give administrators more time to address any issues they have encountered while transitioning to the new Teams app. Since its general availability in October 2023, enterprises have migrated users to the new Teams client and many have experienced both performance and functionality issues that have impacted user productivity and consumed considerable IT resources.

Branch Office Monitoring With EUEM

The modern workforce has become increasingly remote and distributed, necessitating the need for monitoring solutions to ensure optimal performance in branch offices. Employee Experience Monitoring or Digital experience monitoring (DEM) has emerged as the critical tool for IT teams and businesses to address the challenges associated with remote work environments. This article combines two informative pieces to provide a comprehensive guide on how to monitor remote branch offices using DEM.

Solve UC Problems Before They Cost Money

In this webinar, we discuss the high cost of UC&C application issues, and the impact these issues have on organizations. We'll be doing a deep dive of the amount of tickets organizations receive, the amount of time these tickets take to resolve, some real customer examples, the typical steps taken with and without Exoprise, and the ROI of real-user monitoring.