Our ‘Global Microsoft Teams Performance Trends’ report revealed some very interesting facts about enterprise usage of Teams. Using insight drawn from hundreds of thousands of Teams users, we’ve figured out the issues that plague certain regions. Don’t worry, we haven’t just filed that under “important stuff for later”, we’ve created an action plan for your organization you use to make its Teams performance much better. Let’s dive straight in.

If your enterprise operates manufacturing facilities and multiple store locations, you're well aware of the management and communication challenges that arise from poor application performance, such as Microsoft Teams, and the disruptions caused by Internet VPN issues for both employees and customers. This case study provides a clear path to establishing effective network performance monitoring and troubleshooting these network issues.

In the fast-paced landscape of modern workplaces, efficient communication and collaboration are paramount for success. Microsoft Teams has emerged as a cornerstone tool for many organizations. However, persistent and often unseen performance issues such as poor audio or video quality can stifle productivity and have a negative impact on the customer experience. Optimizing Microsoft Teams will allow you to use the platform to its peak performance for maximum productivity.

Over the last several years, using local storage for company files has fallen out of favor. Managed cloud services and cloud-based applications allow greater flexibility, remote access to data, and typically lower and more predictable costs for the customer. Businesses comparing either Google Workspace vs. Microsoft 365, two of the most popular cloud-based productivity suites on the market, will have these benefits, but there are some finer details that should be considered.

In today’s digital age, seamless communication is the lifeblood of every successful business. For revenue-driven teams, mastering Teams performance is central to collaboration, client interaction, and overall operational efficiency. In fact, a recent report published by research firm EMA found that sales personnel use Microsoft Teams more than 5 hours per day on average, and 49% said that Teams has a direct impact on customer service & revenue.