Operations | Monitoring | ITSM | DevOps | Cloud

The Year Tech Went Green: Reflections and Predictions for 2024

2023 was a big year for sustainability. More and more tech teams are realizing that sustainability is not a nice to have but a strategic priority for businesses. This conviction extends from leadership through to developers. I have been blown away by developers leading the charge to create innovative new tools for accountability and Corporate Social Responsibility (CSR).

WebAssembly Arrives: Predictions for 2024

Many will rightly point to 2023 as a year of AI, and it certainly was that. But what has really struck me in 2023 were the incremental, often less headline-grabbing changes, that have made developers’ lives easier and unlocked so much innovation. Kubernetes has continued to mature this year, going ‘under the hood’ in organization’s infrastructure and regularly used to support major use cases by large, enterprise-level businesses.

Connectivity Enhancements and New Bulk Actions

We’re wrapping up the year with one last release, adding a few more goodies. 4.2 comes with some notable feature improvements. The Connectivity add-on now makes it easier to manage ports with editable port name templates and bulk editing capabilities. Plus, we’ve introduced new Bulk Actions for adding and editing network ports. And the Linux version Data Collector got even better – it now supports AES256 for SNMPv3 discovery and monitoring.

Mbps: What Is It, and How Does It Affect Cloud Storage?

In the last 20 years, modern society has undergone a completely visible evolution regarding the Internet. Since its birth in the United States, it has been used by two-thirds of the world's population. According to the Digital Report 2023 study, Internet users worldwide have increased by 1.9%, reaching 5.16 billion this year. We use the Internet for many daily tasks, such as working online, shopping, and consuming content such as movies, music, or streaming games.

SharePoint Online Basics: Understanding Document Libraries and Lists

SharePoint Online, part of Microsoft’s extensive cloud offerings, brings a new level of efficiency to document and data management in modern workplaces. With its sophisticated tools like Document Libraries and Lists, SharePoint Online is indispensable for businesses seeking streamlined collaboration and organization. This guide delves into these key features, providing insights for both new and experienced users.

Rogue Device Detection in 5 Simple Steps

Rogue devices are sneaky intruders that can threaten your network security. How would you feel if someone quietly crept up to your door night after night? Just as it would unsettle you in the real world, rogue devices do the same in the digital one. The difference is that, in the digital space, an IT Asset Management (ITAM) strategy stands guard.

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Customer Satisfaction Workflows: Why They Matter & Key Elements

Customer satisfaction workflows play a critical role in delivering exceptional experiences. The efficiency and effectiveness of these interactions mold the overall experience. Think of these workflows as a synchronized machine that manages customer interactions routinely. The objective is clear: to meet and exceed customer expectations consistently. With effective design and implementation, these customer satisfaction workflows can transform the customer journey, enhancing your brand's reputation.
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Microsoft SCOM Challenges and How to Overcome Them

As a Microsoft System Center Operations Manager (SCOM) administrator, several challenges might be encountered in managing and maintaining this complex monitoring and management tool. These challenges can vary depending on the organization's size, infrastructure, and specific requirements. Here are some of the common challenges faced by SCOM administrators.