Operations | Monitoring | ITSM | DevOps | Cloud

In early 2023 Betadots together with Vox Pupuli adopted the Puppet containers and so this article has been updated to contain the new locations. Details of their adoption can be found here. If you’ve ever wanted to get started with Puppet or Docker — or both — you’ve probably faced a bit of a conundrum. Should I use Puppet to deploy Docker on my nodes, and then use Puppet to define container images?

In today's era dominated by digital connectivity, the pivotal role of Internet Service Providers (ISPs) in shaping our online experiences and facilitating business operations cannot be overstated. The quality of Internet services has emerged as a critical factor, directly impacting both individuals' daily activities and the operational efficiency of companies.

For almost a decade, GitKraken has been building developer-first Git productivity tools and services, with one clear goal: to make devs and their teams more effective and efficient. Our journey began with desktop-centric and IDE-based tools like GitKraken Client and GitLens for VS Code, which have both become integral to the workflow for tens of millions of developers. Our tools and capabilities are robust.

The birth of the internet gave way to infinite possibilities for researchers and students alike. By cutting costs to help employed people carry on learning, researchers also have an immense amount of data to manage. Enabling writers to publish and share their findings with the world while providing graduates with crucial information to support their chosen field of study, using the internet for research can be a huge benefit. However, you have to show caution with how websites handle your information.

When we’re testing our apps, it's a big headache to simulate what the user goes through while steering clear of the more problematic parts of those processes. These parts, often external and beyond our control and responsibility, are usually not the focus of our testing. Think external services, third-party modules, or APIs. Relying on these unpredictable elements for our tests is a no-go. Nor do we want to rework our tests to check internal implementations just to dodge these issues.

Learn how to analyze subscriber behavior using Kentik. In this post, we focus on the challenges and solutions of identifying and tracking the customers in an IP network while complying with regulations such as GDPR, show how Kentik Custom Dimensions and Data Explorer provide the analysis, and finally touch on how the associated APIs help automate and ease the entire process.

Mean Time to Resolution (MTTR) is a key performance indicator (KPI) that measures the average duration needed to restore normal operation for an application, service or piece of infrastructure component. Your MTTR directly impacts customer satisfaction, so you must have a keen understanding how it influences the reliability and availability of your services and applications to make informed decisions, enable operational efficiency, and ensure a seamless customer experience.

We’re proud to announce the general availability of dcTrack® 9.1, the latest version of Sunbird’s DCIM Operations software. This release includes exciting new features including enhanced blade chassis visualization, custom fields for models and locations, and easier status changes.

Demand for robust and user-friendly Ephemeral Environment solutions has surged in 2023. Organizations, in pursuit of efficient software delivery are recognizing the pivotal role these solutions play in accelerating their development pipelines. This comprehensive guide aims to delve into the top ephemeral environment solutions worth considering in 2023, offering a detailed overview of their features, functionalities, and the benefits they bring to the table.

How do you know that your open source project has been enthusiastically adopted by the community? A) Engineers give you a raucous standing ovation when a feature is revealed. B) People form a long line to meet you at an industry event. C) Every time there is a release, social media notifications blow up your phone. If you’re Grafana founder Torkel Ödegaard, the answer is D) all of the above.