Operations | Monitoring | ITSM | DevOps | Cloud

Assign items to teams as well as individual owners! We’re excited to announce a new feature for Advanced and Enterprise customers - the ability to set a team as the owner of an item. Previously, Rollbar has only allowed users to assign a specific team member as the owner of an item. However, recognizing the need for flexibility in ownership, especially in collaborative environments, we now allow a team to be set as the owner of an item.

A wise person once said, “What’s measured is what matters.” This couldn’t be more true than in the high-stakes world of IT operations, where the ability to swiftly measure, analyze, and respond to events is crucial for improving IT operational performance. This blog delves into defining IT event analytics, guiding you on getting started, showcasing real-world examples, and introducing essential methods to transforming your incident response strategy.

Have you ever wondered about your IT team’s efficiency in detecting incidents? Your Mean Time to Detect (MTTD) is an incident management Key Performance Indicator (KPI) that reveals your productivity during the first stage of incident resolution and enables investigation into opportunities for improvement. ITOps and DevOps teams that can lower their MTTD can more quickly identify issues, minimize potential downtime, and maintain system reliability too.

Five years ago today, Grafana Loki was introduced to the world on the KubeconNA 2018 stage when David Kaltschmidt, now a Senior Director of Engineering at Grafana Labs, clicked the button to make the Loki repo public live in front of the sold-out crowd. At the time, Loki was a prototype: We bolted together Grafana as a UI, Cortex internals, and Prometheus labels to find out if there was a need for a new open source tool to manage logs.

Many organisations augment or replace their on-site data processing resources with equipment sitting in colocation spaces and third party data centres. A Console Connect Data Centre Port is the ideal way to link your colocation resources to other Console Connect enabled services.

This is the fourth part of our 12-day Advent of Monitoring series. In this series, Checkly's engineers will share practical monitoring tips from their own experience. One challenge in conducting end-to-end (E2E) testing is managing the artifacts created during the process. These artifacts are necessary for asserting specific functionalities.

Building provably reliable systems means building testable systems. Testing for failure conditions is the only way to reliably root out issues before they impact customers. However, most current Chaos Engineering and resilience testing is focused on the underlying infrastructure. This helps identify potentially catastrophic failures, but misses the more frequent failures that still significantly impact customer experience.

Your IT Asset Management (ITAM) practice is not immune from the current corporate focus on IT optimization, that includes both asset utilization and ITAM operations. This, along with increasing technology complexities on the radar, are influencing many of the ITAM trends for 2024. So, where is everything heading towards?

This is the third part of our 12-day Advent of Monitoring series. In this series, Checkly's engineers will share practical monitoring tips from their own experience. When it comes to running self-hosted services or side projects, monitoring is key. But, who has the time to set up a complex monitoring system? We want to deliver cool software and not be busy with configuring Prometheus servers or Grafana Dashboards.

In this tutorial, you will learn how to collect logs using the Loki receiver in OpenTelemetry Collector to send logs to SigNoz. If you’re using Promtail to collect logs, you can send them to SigNoz instead of Loki via the OpenTelemetry Collector. In this tutorial, we cover: If you want to jump straight into implementation, start with this prerequisites section.