Operations | Monitoring | ITSM | DevOps | Cloud

Table of contents This is the second part of our 12-day Advent of Monitoring series. In this series, Checkly's engineers will share practical monitoring tips from their own experience. We encountered a tricky issue with our public dashboards: they were experiencing sporadic outages, happening about once every two days. The infrequency and unpredictability of these outages made them particularly challenging to diagnose.

Managing client expectations is an essential part of delivering positive experiences. If you are leading a service-based business and do not know how to manage client expectations, you are setting yourself up for failure. From the outset, you should attempt to manage client expectations through communication and visibility. This article will explore practical ways in which you can keep all parties aligned. ‍ ‍

NinjaOne, in partnership with Omdia, recently hosted a webinar focused on the future of information technology, leveraging insights from their latest joint report. Key speakers included Adam Holtby, Principal Analyst at Omdia; Peter Bretton, Senior Director of Customer & Product Marketing at NinjaOne; and Nesta Hayward, Director of Technology, CISSP and CISM certified, at National Fire & Safety.