There was a time not too long ago, before the cloud was a part of every enterprise technology conversation, when integration work was considered the purview of a specific architecture and engineering group. If messages failed to send, or services failed to respond, application stakeholders would create a trouble ticket for the integration team to address. In some ways, this separation of labor was effective enough at the time.
We are proud of our many customers and users around the globe that trust Icinga for critical IT infrastructure monitoring. That´s why we´re now showcasing some of these enterprises with their Success stories. It´s stories from companies or organizations just like yours, of any size and different kinds of industries. Some of them are our long-standing customers, others have just recently profited from migrating from another solution to Icinga.
Downtime is unavoidable, and incidents happen. Organizations need to be rapid and transparent in communicating incidents with their customers. Lack of timely communication can jeopardize the entire incident management process and increase user frustration. This guide provides rich insights into what incident communication is, why it's important, and best practices for effective incident management. What is an incident, and why is incident communication important?
Perhaps the most defining trends of the 2020s so far have been abrupt change and mixed signals. IT spending is no different. A mere 3 years ago, COVID-19 swept the globe and thought leaders were calling for the start of a “new normal” and predicted that life on Earth would never be the same – and a major component of that change would be a move to remote-first and digital-everything.
A set of metrics known as Core Web Vitals have become key indicators of website performance and user satisfaction. Monitoring and optimizing these metrics for web pages can be challenging. Today, we learn how to use synthetic and real-user monitoring to measure, analyze, and improve Core Web Vitals. Delivering a smooth user experience plays a pivotal role in determining website application success.
