Operations | Monitoring | ITSM | DevOps | Cloud

JumpCloud is a cloud-based directory platform that provides a unified approach to Active Directory and LDAP services centered around user authentication and network management. Using JumpCloud, companies can manage and provision user access to software, systems, and networks; enforce compliance with audit trails; and provide a unified login experience through single sign-on (SSO).

The business needs of IT Service Management (ITSM) are evolving, and I&O leaders must take sufficient action to position their ITSM practices as an enabler of digital business instead of a bottleneck. A recent Gartner report on the 2022 Strategic Roadmap For IT Service Management states, “By 2024, 80% of ITSM teams that have not adopted an agile approach will find that their ITSM practices are ignored or bypassed.”

A never-ending global pandemic and the Great Resignation that shows no sign of slowing down, have made one thing very clear. In order to sustain in a volatile environment such as what’s being witnessed, organizations must level up their IT game to ensure the business runs smoothly and deliver a delightful employee experience every step of the way. To simply put, uninterrupted IT is the need of the hour for unstoppable business.

With the constant shifts in the IT landscape, your IT teams must remain agile and adaptable. While it can be incredibly beneficial for a large organization to have in-house IT talent who can manage your IT infrastructure, many are unaware of how difficult it is to maintain that expertise. Whenever you’re responsible for minimizing the downtime of your business-critical services, you need to consider whether your in-house IT resources are up to the job.

Why should you use Single Sign-On? It’s simple; one less password!

OpenTelemetry can be used to instrument your Elixir applications to generate telemetry data. The telemetry data can then be visualized using an observability tool to monitor your Elixir application performance. In this tutorial, we will use OpenTelemetry Elixir libraries to instrument an Elixir application and then visualize it using SigNoz. Somewhere during the lifetime of an application, it's inevitable that it will have some performance issues.

According to Insight Partners, the AIOps platform market size is expected to grow from $2.83 billion in 2021 to $19.92 billion by 2028 at a compounded annual growth rate of 32.2%. This skyrocketing growth is fueled by the pace of the IT data deluge getting out of the human hand and the need for resource optimization. Every organization is increasingly producing more IT data, whether in a siloed or unified form.