Operations | Monitoring | ITSM | DevOps | Cloud

We built Upsun because we knew there had to be a better way for businesses to build, run, and scale a full fleet of websites and web apps at scale. After all, until we brought our solution to market, many businesses had to construct a patchwork of different vendors, technologies, platforms, and solutions to bring their digital experiences to life. But there was no guarantee that all of those different component parts would always “play nicely in the sandbox” together.

Cybersecurity can often seem intimidating for IT teams. After all, things like “threat hunting,” “red teaming,” and “blue teaming” are not used in IT operations. On the other hand, just because these words are terms of art doesn’t mean that they’re activities you don’t do already. You’re probably already using log data as part of your IT operations incident response.

Like all Ninja products, Ninja Ticketing gives users many opportunities to save time through automation. Setting up automations against a tabula rasa can be a daunting task when first getting started with ticketing. We wrote this blog post to help new users get started with common, helpful automations you can use from day one. This guide will provide step-by-step explanations and screenshots to show how to set up these automations.

Grafana Mimir, our new open source time series database, introduces a horizontally scalable split-and-merge compactor that can easily handle a large number of series. In a previous blog post, we described how we did extensive load testing to ensure high performance at 1 billion active series. In this article, we will discuss the challenges with the existing Prometheus and Cortex compactors and the new features of Grafana Mimir’s compactor.

No matter what market they occupy or products they sell, nearly every business prioritizes customer experience above all else. After all, the customer knows best. But outside of the tried-and-true methods – setting policies around customer service, offering customers thoughtful perks, etc. – how can enterprises best ensure a positive customer experience? The answer: by ensuring a positive employee experience first.

Testing is crucial in the software development phase. It helps ensure easy debugging, agile code, and enhanced reusability. Performing tests that cover all use cases helps prevent a codebase from breaking — minimizing exposure to vulnerabilities. Python has two main testing frameworks that developers can use, doctest and unittest.

Did you know? 75% of users admit to making judgments about a company’s credibility based purely on how their website looks and functions. So, it’s imperative that the design of your website doesn’t deter people from clicking through your site and heading straight to your competition. Continuing from my previous blog, looking at 10 things you can do to ensure your website is as engaging as it can be. Here are tips six to ten.

With so many organizations focused on locking down environments, protocols like ICMP get immediately blocked without first weighing out the benefits.

The history of this blog explaining what is what in the world of technology is long, we admit. Maybe one day we’ll release a compilation episode, sort of a cabaret musical thing, with all the info and even some special guests, why not! Meanwhile we also tell you what Active Directory is.

GitLens was developed in 2016 as a lightweight extension that supercharges the capabilities of Git within VS Code. Today, with over 14 million installs and counting, GitLens is the most popular Git extension in the VS Code marketplace and one of the most widely-used extensions overall. Millions of developers are leveraging GitLens to unlock helpful insights about their project history in VS Code.