Operations | Monitoring | ITSM | DevOps | Cloud

6 Best Practices for Online Payment Processing Security

Are you considering taking payments online? Business is booming. E-commerce now accounts for $870 billion annually in the US alone, a 50.5% increase since 2019. But with more money comes more problems. In 2022, the Federal Trade Commission announced that 8.8 billion dollars were lost to fraud, with identity theft as the number one cause. Clearly, it has never been more lucrative - and more dangerous - to be in business online.

Azure Blob Storage Malware Scanning soon to be GA

On September 1, 2023, Microsoft’s Defender for Azure Blob Storage is set to introduce a groundbreaking feature: Malware Scanning. This highly-anticipated addition to the Defender suite brings real-time protection against malicious content, making it a vital component in fortifying your data security and safeguarding against the ever-evolving threat landscape.

How To Reduce Software License Cost through Usage-Based Application Optimization using Nexthink

There has been an exponential increase in the adoption of Enterprise software for digital transformation. Enterprises are looking at Software as the key differentiator to render faster services to their customers. Remote and hybrid working has accelerated this trend, but tracking and managing these software licenses has become difficult. Check out how we reduce the software license cost through usage based application Optimization using Nexthink.

4 Ways SaaS Brands Evolved Their Pricing Strategy Using Cost Intelligence

One powerful way SaaS companies can balance their own costs while still providing plenty of value to their customers is to be strategic about pricing tiers and payment plans. When customers can choose the service levels they want at prices they can afford, and your company is compensated for its associated cloud expenses while achieving a healthy profit, you know you’ve done it right.

Making your Contact Center Better: Three Things to Consider

For many businesses, especially large enterprises, contact centers are a key contributor to revenue and customer satisfaction. While “omni-channel” (voice, chat, email, social) is how many if not most contact centers operate, calls are the still the most critical element of their communications.

How Does Persistent Queuing Work Inside Cribl Stream?

Preventing data loss for data in motion is a challenge that Cribl Stream Persistent Queues (PQ) can help prevent when the downstream Destination is unreachable. In this blog post, we’ll talk about how to configure and calculate PQ sizing to avoid disruption while the Destination is unreachable for a few minutes or a few hours. The example follows a real-world architecture, in which we have.

Unleashing the Web Guru: How Website Monitoring Boosts Traffic

In the vast, mystical realm of the internet, where websites come to life and cat videos rule the land, there resides a hidden hero – Website Monitoring. Armed with lightning-fast reflexes and a vigilante’s keen eye, this unsung champion is the secret sauce to soaring traffic.

How to monitor your feature flags with LaunchDarkly and Grafana

Feature management is an emerging set of tools and techniques for developing and testing software based around feature flags. It’s intended to increase productivity and performance, as well as improve software quality. Of course, you’ll also need to keep tabs on all those feature flags, so it only makes sense to pair feature management with observability for a more holistic view of your software development cycles.