Operations | Monitoring | ITSM | DevOps | Cloud

Mastering Patch Management - Best Practices for Corporate IT

In recent years, the number of cyberattacks has increased dramatically. These attacks can be costly and disruptive, and they can even lead to the loss of sensitive data. Patch management is one of the most effective ways to prevent these attacks, as it can help to close security vulnerabilities that cybercriminals can exploit. However, patch management can be a complex and challenging process.

The Medium is the Message: How to Master the Most Essential Incident Communication Channels

We’ve all seen it: a company experiencing a major incident and going radio silent, leaving their customers to wonder “Are they doing something about this?!”. If you’ve ever been on the inside of something like this, you know the answer is most likely yes, there are people working hard to put out the fire as quickly as possible. But when it comes to incidents, perception is reality for customers.

5 Top Data Center Infrastructure Management (DCIM) Trends

DCIM is not a static field, but rather a dynamic one that evolves with the changing needs and challenges of data center operations. In this article, we will explore the top 5 trends that are shaping the future of DCIM software and how they can benefit data center operators and users.

Top PostgreSQL Monitoring Tools in 2023

Armed with the right PostgreSQL monitoring tools, database administrators and developers can identify potential bottlenecks, troubleshoot problems and make informed decisions to optimize their database environments. Monitoring PostgreSQL databases provides invaluable insight into their performance, health and overall efficiency.
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From monitoring solution to automated growth, an MSP's AIOps story

With around 130 employees, Innflow, one of the leading SAP consulting companies in Switzerland, implemented the Avantra AIOps platform for its private cloud infrastructure, three and a half years ago. Initially, the aim was to monitor its customers' SAP systems more precisely. After deploying Avantra, the SAP Basis team at Innflow quickly gained better control over the status of all customer systems and recorded significant quality improvements, as Felix Hausheer, Team Lead SAP Basis, confirms.

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Move fast and break silos-how to rapidly unite IT teams

Despite all the advances in workplace technology in recent years, communication and information silos remain a common challenge for IT leaders. With work becoming more complex and environments more transparent, IT teams need to be able to break these down, and start moving faster.

SysAdmin Day 2023: Honoring the unsung heroes of technology

On this SysAdmin Appreciation Day, we pause to honor the remarkable individuals who work behind the scenes and whose efforts power every problem solved, every seamless connection, and every technological success. They are the sysadmins—the unsung heroes deserving our heartfelt gratitude. Today, we express our gratitude to the masters of multi-tasking, the conquerors of crashes, and the champions of security—the beloved sysadmins! Your unwavering commitment to excellence inspires us all.