Operations | Monitoring | ITSM | DevOps | Cloud

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How to Choose Workflow Management Software for Your Business

Every team faces challenges in its daily operations that affect its operational efficiency, preventing it from hitting its weekly, monthly, and quarterly KPIs. It could be miscommunication, repetitive tasks on their to-do list requiring manual input, or a disjointed team. Fortunately, a good workflow management tool can help you streamline all your business tasks, improve team connectivity, and reduce operational errors.

Common Kafka Security Pitfalls and How to Avoid Them

You ever get that nagging feeling that maybe, just maybe, you’ve missed something crucial in a project? When it comes to deploying Apache Kafka, that “something” often turns out to be security. I’ve been there myself, thinking everything was running smoothly, only to realize later that I’d left the door wide open for potential security issues. Kafka is powerful, but it’s easy to overlook some key security measures if you’re not careful.

Evolving solutions for IT operations teams

ITOps teams face several common issues, from high noise and incident volumes to siloed teams and manual workflows. These challenges contribute to reduced operational efficiency, extended downtimes, and lost revenue. All things you want to avoid. You rely heavily on incident response teams to keep your part of the digital world running smoothly. The BigPanda platform helps ITOps and incident response teams accelerate and automate incident detection, investigation, and resolution.

10 Incident Management Metrics to Monitor and Improve Your Service

In the world of IT Service Management, the ability to effectively manage incidents is crucial to maintaining business continuity and customer satisfaction. That's why it's always a good idea to track Incident Management metrics from the start. We all know that incidents, ranging from minor service disruptions to major outages, can have significant impacts on an organization's operations and reputation.

What is Major Incident Management? Definition, Process, and Tools

We already know that nowadays businesses depend heavily on technology to maintain seamless operations. However, when critical systems fail, the consequences can be dire, impacting productivity, revenue, and customer trust. This is where Major Incident Management can make a difference. Understanding how to manage major incidents is crucial for any organization aiming to minimize downtime and ensure business continuity.

How to Import Existing ilert Resources into Terraform

Welcome to our detailed guide, which will help you incorporate your current ilert configurations for incident management into Terraform. Here, you will find a step-by-step tutorial to import your existing ilert resources to the Infrastructure as Code project and recommendations from our engineering team on best practices to maintain consistency across your infrastructure and incident management processes.

Driving observability excellence within SAP - new Certification for S/4HANA Private Cloud Edition

AppDynamics has updated its advanced monitoring and observability solution for SAP environments, achieving a new SAP certification for integration with SAP S/4HANA Cloud. AppDynamics provides real-time insights into SAP and non-SAP performance metrics, ensuring smooth operations and compliance. In May 2018, AppDynamics launched its industry-first Advanced Business Application Programming (ABAP) agent, followed by newly released functionality on a quarterly cadence.

Now available on Microsoft Azure: Cisco AppDynamics provides more flexibility

Cisco is expanding its strategic partnership with Microsoft by offering AppDynamics as a hosted solution on Microsoft Azure — providing more flexibility and choice to customers. This article originally appeared on the Cisco Executives blog. I’m pleased to announce that Cisco AppDynamics is now available on Microsoft Azure hosted in North America for customers and partners globally.

Monitoring the Monitor: Achieving High Availability in DX Unified Infrastructure Management

DX Unified Infrastructure Management (DX UIM) from Broadcom is a comprehensive solution for monitoring an organization’s entire IT infrastructure from a single platform. DX UIM provides IT administrators and operations teams with a centralized view of their infrastructure to ensure availability and performance of servers, network devices, storage systems, virtualization environments, applications, and cloud services.