Operations | Monitoring | ITSM | DevOps | Cloud

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Against Incident Severities and in Favor of Incident Types

About a year ago, Honeycomb kicked off an internal experiment to structure how we do incident response. We looked at the usual severity-based approach (usually using a SEV scale), but decided to adopt an approach based on types, aiming to better play the role of quick definitions for multiple departments put together. This post is a short report on our experience doing it.

How Implementing Load Balancing Optimizes Service Performance

Considering implementing load balancing? Slow websites and website downtime are more than just nuisances. One study found that slow-loading websites cost online retailers more than $77 billion each year in lost sales. Over half of consumers cite a slow webpage as the main reason for abandoning an online purchase, and just under half will not return to a website after a bad experience.

Track and troubleshoot MongoDB performance with Datadog Database Monitoring

Many modern applications rely on MongoDB and MongoDB Atlas to manage growing data volumes and to provide flexible schema and data structures. As organizations adopt these and other NoSQL databases, effective monitoring and optimization become critical, especially in distributed environments.

Introducing the Datadog Architecture Center

To prevent visibility gaps in your cloud environment, you need to efficiently deploy observability solutions that integrate easily with key technologies in your stack and scale reliably with new applications and migrated workloads. But observability deployments can be complex, often requiring deep and specific knowledge that may not be available within your teams.

Top System Management Software For Streamlined IT Operations

System Management software is a powerful ally for IT teams, making complex environments more manageable, more secure, and easier to monitor. With systems and devices multiplying and growing in complexity, keeping track of them can become a monumental task. That’s where System Management software steps in – bringing order to chaos and control to IT assets. In this post, we’re diving into the top 10 System Management software for 2025.

Building a Service Catalog: Best Practices for Success

We’ve talked about the importance of service catalogs — how they provide a window into the services offered by your organization, and how this is an invaluable resource that provides users with the support they need to accomplish their tasks. However, setting up a service catalog can also be overwhelming. That's why we've put together these service catalog best practices to help you.

SolarWinds Observability Self Hosted 2024.4: New Cloud Monitoring for Azure and AWS Databases!

Explore the powerful new features in SolarWinds version 2024.4, now supporting expanded cloud monitoring capabilities! Crystal Taylor, SolarWinds Evangelist, walks you through the latest updates, including Azure Managed Instance, Azure MySQL, Azure PostgreSQL, and Amazon RDS for SQL Server. See firsthand how PostgreSQL and RDS instances are monitored, showcasing detailed charts and metrics like Log IOs, physical data reads, and memory usage. Upgrade now to take full advantage of these new insights and optimize your cloud database performance.

SolarWinds Observability Self Hosted 2024.4 Expanded Device Support and Enhanced Wireless Monitoring

Discover the latest features in SolarWinds version 2024.4! This update brings support for a variety of new network devices, including Fortinet SD WAN, Ruckus, Juniper, Arista, and Extreme Networks wireless access points, plus Meraki switch support via API integration. Join Crystal Taylor, SolarWinds Evangelist, as she takes you through the new wireless monitoring capabilities and shows how your network management just got easier. Watch now to optimize your network oversight and stay ahead with these powerful enhancements!

Top 13 AWS Lambda Alternatives For Serverless Computing

As of 2024, the global serverless computing market is projected to reach a value of USD 21.9 billion, with expectations to grow to USD 44.7 billion by 2029. Around 70% of organizations using AWS have adopted at least one serverless solution. The adoption rates for Google Cloud and Azure are 60% and 49%, respectively. These numbers affirm that serverless is here to stay, and the demand for platforms to create and run applications is higher than ever. AWS Lambda is the most popular serverless platform.