Operations | Monitoring | ITSM | DevOps | Cloud

Incident Review: What Comes Up Must First Go Down

On July 25th, 2023, we experienced a total Honeycomb outage. It impacted all user-facing components from 1:40 p.m. UTC to 2:48 p.m. UTC, during which no data could be processed or accessed. This outage is the most severe we’ve had since we had paying customers. In this review, we will cover the incident itself, and then we’ll zoom back out for an analysis of multiple contributing elements, our response, and the aftermath.

Phishing 2.0: How to How Stop Cyberattacks Even Pros Can't Catch

The information gap is broadening. According to Ivanti’s 2023 Press Reset cybersecurity report, over 50% of surveyed security professionals said their organizations hadn’t experienced a phishing incident in the last 24-months – despite virtually every organization getting phished in 2022!

Can Companies Really Self-Host at Scale?

Self-hosting is effective for many companies. But when is it time to let go and try the easier way? There’s no such thing as free lunch, or in this case, free software. It’s a myth. Paul Vixie, vice president of security at Amazon Web Services, creator of the original Domain Name System (DNS), gave a compelling presentation at Open Source Summit Europe 2022 about this topic.

August Product Updates for Sentry

During the month of August we dropped heaps of new features across the entire Sentry platform. From identifying user frustration through rage and dead clicks to expanding front end Profiling support, your Sentry Dev Team has skipped their summer vacations (well, kinda…) and been hard at work delivering more capabilities to help you better deal with application errors and performance issues.

GitKraken Client and HIPAA: The Ultimate Guide for Software Developers in Healthcare

In the rapidly evolving world of healthcare technology, the Health Insurance Portability and Accountability Act (HIPAA) stands as a beacon of data privacy and security. For software developers operating in this domain, understanding and adhering to HIPAA isn’t just a regulatory mandate—it’s a commitment to patient trust and safety. With the increasing reliance on version control systems in software development, choosing the right Git client becomes paramount.

The Foundation of Cloud Optimization - Cloud Tagging Strategy

Cloud Tagging should be automated, not left to humans. Optimization in the cloud is actually really simple. Here’s how we get our customers thinking differently which in turn makes them successful. “To your developers the cloud is like a candy store is to a kid where all the candy is free”. Just as parents need to teach their kids the value of money, you need to teach your developers the value of cloud spend.