Operations | Monitoring | ITSM | DevOps | Cloud

Four things to consider when evaluating incident management platforms

When you’re feeling the stress and pain around incidents, making the decision to find an incident management tool is a no-brainer. But how do you choose the one that will work for you, your team, and your business? You might be asking yourself: Where do I start? What do I need to know? What questions do I ask? What are the options? How can I be sure we’re choosing the right tool?

Interlink recognized as a Representative Vendor in Gartner Market Guide for AIOps Platforms 2021

Gartner Market Guide for AIOps Platforms, Pankaj Prasad, Padraig Byrne, Josh Chessman, April 6, 2021 Gartner Market Guides are used extensively by end-users building out their vendor shortlists for I&O leaders focused on Infrastructure, Operations and Cloud Management initiatives.

5 Challenges in Chatbot Optimization and Maintenance

Chatbots can be like double-edged swords. It can either boost your customer service or turn customers away. Hence, you must make sure that you research and prepare properly before committing to it. This way, you will know how to optimize and maintain your chatbots to ensure its effectiveness. There are many chatbot benefits for business. In fact, 78% of businesses have started integrating such technology into their customer service in the past months.

No going back: COVID-19 is catalyst for digital transformation

As the world begins to emerge from the COVID-19 pandemic, more and more business leaders are focused on preparing for future crises. This is driving a workflow revolution as companies strive to stay both agile and resilient. Against that backdrop, ServiceNow Chief Innovation Officer Dave Wright facilitated a panel of experts from the public sector, healthcare, and technology industries.

Automate your IT routine with OpManager's Workflow feature

Performing day-to-day IT tasks can be demanding—not because all tasks are challenging to carryout, but because of the repetitive nature of many tasks. A high number of mundane, repetitive tasks impacts productivity. Over time, these repetitive, no-brainer tasks can even eat away so much valuable time that it effectively halts your organization’s growth.

Featured Post

Geek Pride Day: SolarWinds Head Geeks reflect on what it means to be a geek

The Oxford English Dictionary defines a geek as a person who is boring, wears clothes that are not fashionable, doesn't know how to behave in social situations. Talk about negative stereotyping! Being a geek is about so much more than (a lack of) fashion, being dull, and an alleged social ineptitude. Being a geek is something inherent, and as some of our Head Geeks will let you know, is saved for those who are truly passionate about the nichest of hobbies and interests.

Types of Cryptography Attacks

Cryptography is an essential act of hiding information in transit to ensure that only the receiver can view it. IT experts achieve this by encoding information before sending out and decoding it on the receiver's end. Using an algorithm, IT experts can encrypt information using either symmetric or asymmetric encryption. However, like any other computer system, attackers can launch attacks on cryptosystems.

What's new in Sysdig - May 2021

Welcome to another monthly update on what’s new from Sysdig. Eid Mubarak! Our team continues to work hard to bring great new features to all of our customers, automatically and for free! Most importantly, of course, was our recent funding round! I won’t repeat all the details as you can read more about what it means here. However, we are super excited about all the new feature improvements we can fund and bring to our customers!