As organizations continue to operate in an increasingly digitized fashion, ensuring network uptime and performance only keeps getting more critical. Network performance issues and downtime aren’t just a concern for network teams, they’re critical to the entire business. Network downtime is costly.

When it comes to gauging the success of our solutions, there’s one critical yardstick: the value that customers realize in their implementations. While we can tout all our solution’s leading innovations and features, the reality is that they don’t mean much if they don’t actually help our customers in the real world.

The Monitoring Configuration Service (MCS), under continued innovation since 2017, is a feature for DX UIM that helps solution administrators expedite device configuration and alarm policy deployment for the most popular monitoring technologies. The release of DX UIM 23.4 offers enhanced workflows for using MCS to do both local and remote monitoring.

The world relies on the cloud which means that organizations are fundamentally reliant on third-party networks to access these critical cloud resources. While cloud adoption decisions are largely made by executive teams, the responsibility of performance and availability falls squarely on the shoulders of network operations teams.

“We are drowning in noise all day long! Please help us!” -Every IT operations team Rich monitoring data is more important than ever for IT operations to manage the range of technology platforms and inter-connected systems the business runs on. One natural result of this is there are more signals and more noise that vie for operator attention.

Continued cloud adoption is leading to an increasing reliance on internet services, and on a complex mix of external service providers and technologies to deliver those services. For network operations teams, these moves significantly reduce visibility into the performance of the underlying infrastructure that business services depend upon. In spite of this diminishing visibility and control, these teams remain responsible for network performance.