Building on Broadcom’s innovative domain tools, the AIOps and Observability team’s thinking and use of topology has advanced significantly in recent years. To illustrate these innovations and their benefits for IT operations, we continue in this blog where the previous blog left off. In this post, we cover services—and the services layer—as an extension to AIOps topology. This allows us to achieve service observability and, in the process, business observability.

It happens often that an application, when running on bare metal, performs well. However, after the application is packed into an image, tested on Docker/Podman, then migrated to Kubernetes, performance plummets. With an increasing number of database calls issued by the application, the application response times increase. This common situation is often due to data transfer induced I/O delays.

Businesses, like pretty much all of us, continue to grow ever more reliant upon network connectivity. When that connectivity falters, it can be extremely disruptive—and very costly. According to a report in PCMag, an internet shutdown of one minute can cost a business like Amazon almost $978,000 in revenue losses. For Alphabet, the number is $538,000.

Applications today are more portable and distributed than ever before. We’re witnessing businesses accelerate their migration to cloud-based infrastructure and software as a service (SaaS). Yet, amid this cloud adoption wave, a noticeable “cloud exit” trend is emerging as organizations seek an optimal balance between cloud and on-premises infrastructure.

We are pleased to announce the results of new research conducted by Dimensional Research and sponsored by Broadcom, which found broad proliferation of cloud infrastructure combined with continued support for remote workers is driving increased complexity and visibility challenges for network operations teams.

This year, we’ve been working hard to introduce monitoring policies, a new feature designed to simplify and streamline the monitoring configuration process. This set of features is a direct result of collaborating closely with our customers to understand their unique challenges. We've listened to your feedback and are excited to deliver a solution that makes monitoring more efficient and user-friendly than ever before.

The UIMAPI is a RESTful API. With UIMAPI you can programmatically perform almost any action in your DX UIM environment. Using the Swagger front-end as a guide, you can manually execute REST endpoints. However, many customers would rather use a program to automate these actions.