Operations | Monitoring | ITSM | DevOps | Cloud


The latest News and Information on Service Reliability Engineering and related technologies.

Migrating From Your Tool to Squadcast

In our recent blog we talked about how having separate tools for On-Call and for alerting sucks! And how Squadcast offers a lifeline with its all-in-one Incident Management and Reliability Automation platform by amalgamating multiple tool functionality under a single hood. This blog is all about how you can easily transition from your current Incident Management & alerting tool into a better and more reliable enterprise grade platform with Squadcast.

Complete Incident Management Playbook for Enterprises

Effective Incident Management is indispensable for maintaining the stability and reliability of enterprise operations. Modern businesses heavily depend on their IT infrastructure, making the swift and efficient management of incidents that disrupt normal operations a top priority. A robust Incident Management process can significantly reduce downtime, boost productivity, and uphold customer satisfaction.

How Agile Leadership Transforms IT Operations

Traditional IT operations, with their waterfall processes and lengthy release cycles, can feel sluggish in today's business environment. This constant state of "catch-up" can lead to frustration for developers, ops staff, and business leaders alike. Developers struggle to see their innovative ideas come to life quickly. Operations teams scramble to deploy code that feels outdated before it even hits production. Business leaders see their growth potential hampered by slow IT delivery.

All-in-One Incident Management: Why Squadcast Trumps Separate On-Call and Alerting Tools

The pressure is on. Incidents happen, and resolving them quickly and efficiently is crucial for meeting your SLAs. But relying on a patchwork of tools for alerting, collaboration, and post-incident analysis can create confusion, delays, and frustration. They can work or may have been working perfect in your company but here are a few factors to consider: The list of questions can go on differing from organization to organization.

2024 SRE Report: AI is not replacing human intelligence anytime soon

Automation cast a shadow over the future of work for many years. Generative AI (GenAI) is now the latest innovation stealing all the headlines, fueling countless debates and fears about machines taking over human jobs. However, our 2024 SRE Report offers a perspective that challenges this notion.

Assessing DevOps Performance - DORA Metrics

Feeling the pressure to constantly deliver new features? The struggle is real. But what if there was a way to measure your DevOps performance and transform your team into a release machine? This blog is all about DORA metrics, a data-driven framework to unlock DevOps agility. We'll explore what these metrics tell you, how to implement them, and ultimately, how to use them to turn your team into a release champion.

Mastering System Reliability: Understanding The Four Golden Signals

System reliability is crucial for providing seamless user experiences and enabling effective business operations. The "4 Golden Signals" —latency, traffic, errors, and saturation—offer a comprehensive view of system performance and potential issues. In this blog, we deep dive into system reliability and explore these four key metrics for monitoring system health and ensuring optimal performance.