Welcome to the Inside Elastic blog series, where we showcase Elastic's internal operations solving real-world business challenges. This specific series will shed light on our journey to integrate generative AI into our customer success and support operations, providing you with a behind-the-scenes look at our process. We’re blogging about this capability as we’re building it, and we’re excited for you to join the ride!

In today's digital age, data is the lifeblood of modern organizations — and the US government is no exception. As agencies grapple with the ever-increasing volume and complexity of data, it is imperative to adopt a standardized approach to monitoring, analyzing, and understanding the behavior of complex IT systems. This is where OpenTelemetry, an open-source observability framework, comes into play.

Bolster your organization’s observability and security capabilities on one platform with AI, anomaly detection, and enhanced attack discovery Organizations in today’s digital landscape are increasingly concerned about service availability and safeguarding their software from malicious tampering and compromise. The traditional security and observability tools often operate in silos, leading to fragmented views and delayed responses to incidents.

Elastic Observability 8.14 announces the general availability (GA) of key Service Level Objective (SLO) management capabilities, additional enhancements to the Elastic AI Assistant for Observability, alerting improvements, and Universal Profiling for.NET. Enhanced SLO management capabilities: Enhanced AI Assistant capabilities.

We're committed to pushing the boundaries of search development and focusing on empowering search builders with powerful tools. With our latest updates, Elastic becomes even more potent for customers dealing with vast amounts of data represented as vectors. These enhancements promise faster speeds, reduced storage costs, and seamless integration between software and hardware.