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The latest News and Information on Service Center Operations Manager and related technologies.

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Enhanced Monitoring for Citrix Environments

Citrix has become a cornerstone of modern IT infrastructures, particularly as organizations adapt to remote and hybrid work models. By providing secure, scalable solutions for delivering virtualized applications and desktops, Citrix enables businesses to centralize their IT operations while ensuring employees can access the resources they need from any location. Key solutions, such as Citrix Virtual Apps and Desktops (VAD) and Citrix Application Delivery Controller (ADC), empower organizations to manage virtualized workloads efficiently, regardless of the underlying hardware or cloud environment.

2024 Recap: Advancing Holistic Citrix Monitoring with SCOM and SquaredUp

As 2024 comes to a close, we at GripMatix are proud to reflect on an impactful year full of new solutions, updates, and enhancements for Citrix monitoring. With a focus on improving visibility, efficiency, and performance monitoring through Microsoft SCOM, we’ve delivered tools and features to address the evolving needs of Citrix administrators. Here’s a look back at what we achieved this year.

Optimizing Microsoft Teams Monitoring Insights

This whitepaper explores how proactive monitoring Microsoft Teams using the NiCE Active 365 Management Pack for Microsoft System Center Operations Manager enhances collaboration and communication in IT environments. The whitepaper highlights the importance of monitoring critical metrics, such as call quality, user activity, and service performance, to ensure seamless operations.

NiCE Oracle Management Pack | 5 Minutes Explainer Video

This short video will give a quick overview of the main features of the NiCE Oracle Database Management Pack, such as Discovery, Monitors, Diagnostic Tasks, Performance and Logfile Monitoring, Reporting, and, of course, Security aspects of advanced Oracle database monitoring.

NiCE Oracle Management Pack 5 4 Release Webinar 2024Q4

Discover Smarter Oracle Monitoring with the NiCE Oracle Management Pack 5.4 We’re excited to invite you to our upcoming webinar showcasing the powerful new features of Oracle Management Pack 5.4. Learn how this latest release enhances your Oracle monitoring experience on Microsoft SCOM and Azure Monitor SCOM MI, delivering smarter, more flexible solutions for your environment.

Analyze This! Notes from the Gartner IOCS Conference

There was a lot going on at November’s Gartner Infrastructure, Operations and Cloud Strategies Conference, but the central theme was inevitably the transformational impact of the AI revolution. IOCS is a major event bringing together leading vendors and thousands of practitioners for a mix of vendor-led sessions, expert presentations, keynotes, roundtables and one-to-one consultations.

Opslogix explores: How to bridge the gap between SCOM and Grafana with a SCOM Prometheus Exporter

As an observability architect, I have seen firsthand the power and importance of a robust monitoring solution. For infrastructure monitoring System Center Operations Manager (SCOM) stands tall. It is widely adopted and excels at monitoring the health and performance of infrastructure. However, as the need for advanced observability grows, such as tracking application logs and tracing code paths, SCOM's capabilities can fall short.

Release Alert | Oracle Management Pack 5.4!

We’re excited to announce the official release of the NiCE Oracle Management Pack 5.4. The new release comes with tons of new features to make your life as a Microsoft SCOM admin easier. Learn how this latest release enhances your Oracle monitoring experience on Microsoft SCOM and Azure Monitor SCOM MI, delivering smarter, more flexible solutions for your environment.