Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Center Operations Manager and related technologies.

Why dashboards still matter in the age of AI

I recently gave a talk at Experts Live India 2026 about SquaredUp, and even before getting into the demo, there was one question I knew I had to address: Is the dashboard era over? It's something we're all hearing more. "Just ask AI." "Agentic AI will build your dashboards automatically." "Why bother with static views when a chatbot can answer anything?" It's a fair question. Answering it requires a clear understanding of what a dashboard represents.
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From Microsoft SCOM to Dashboards

System Center Operations Manager (SCOM) remains one of the most capable on-premises monitoring platforms for Microsoft environments. However, as IT operations evolve toward real-time observability and self-service insights, traditional SCOM reporting and consoles can feel restrictive. This whitepaper explores practical ways to extend and modernize your SCOM visualizations using today's leading dashboarding technologies - including SquaredUp, Grafana, Power BI, and Azure Workbooks.

Building a Unified Enterprise Observability Strategy Webinar

Join Graham Davies, Technical Product Manager at SquaredUp as he provides a practical guide to breaking down data silos between IT, operations and the business. In this session, Graham digs into why dashboard and tool sprawl is making decisions harder, not easier, and shows you a practical framework for building a single source of truth your whole organisation can rely on.

Top 5 Zabbix Dashboarding Tools Compared

Zabbix collects a huge amount of operational data—metrics, alerts, host status, and performance trends. But turning that data into dashboards people actually use is a different challenge. Most teams start with the built-in dashboards. Then the requests start coming: At that point, basic dashboards aren’t enough. Teams start looking for ways to augment Zabbix visualization with tools that improve usability, sharing, and flexibility.

Top 5 ServiceNow Dashboarding Tools Compared

ServiceNow holds a wealth of operational data—but turning that data into dashboards people actually use is a different challenge altogether. Most teams start with what’s available out of the box. Then come the requests: At that point, dashboarding stops being simple. It then has to be “augmented” - with easy shareability, ease of use, contextualization and hierarchy.

Putting FinOps theory into practice with SquaredUp

The public cloud has revolutionized IT by making infrastructure on-demand, scalable, and self-service. However, this convenience comes at a price. In the cloud, engineers can instantly spin up resources and spend company money with the click of a button or a line of code, bypassing traditional procurement and finance approval processes.