Operations | Monitoring | ITSM | DevOps | Cloud

MSP

The latest News and Information on Managed Service Providers and related technologies.

It's Okay to Walk Away from Customers Over Cybersecurity

In this video, Stefanie Hammond, N-able Head Nerd in Sales and Marketing, tackles a common question from MSPs: "Should I get my clients to sign a liability waiver if they won’t join my advanced cybersecurity program?" Stefanie explains why signing a waiver isn’t the solution and shares why it’s crucial to walk away from clients who don’t prioritize security. Watch now to learn how enforcing cybersecurity standards can protect your MSP from reputational and financial risks.

What Are Network Protocols and How Do They Work?

As our world becomes more connected through the internet and networking, it’s important to understand how devices communicate with each other via network protocols. So what are network protocols? In essence, network protocols are established sets of rules that determine how data is transmitted between different devices on a network. They provide common languages that allow devices to exchange information reliably, regardless of differences in their internal structures, processes, or standards.

What Is ISO Compliance? Overview & Importance

Companies looking to compete on a global scale need to embrace ISO compliance. This will certify that your organization adheres to internationally recognized standards, which in turn promotes consistency, efficiency and trustworthiness. Understanding what ISO compliance entails can help your business not only meet industry expectations but also exceed them, positioning you as a leader in your field.

What Is FileVault Disk Encryption & How Does it Work?

FileVault disk encryption is the macOS feature that encrypts data on Mac computers. Encrypting the data on your devices means that your password is required to read it, so if the device is lost or stolen, it is protected. This is vital for protecting the privacy of individuals and the operational data of businesses and organizations. This article explains FileVault, the importance of disk encryption for individuals and organizations, and how to enable FileVault.

True Stories of Devastating Data Loss (And Tips for Improving Your Own Backup Strategy)

Data loss can come from any number of sources, whether it’s a hurricane that causes major flooding in a server room or a bad actor threatening the safety of critical data by demanding a ransom for its safe return. If an organization only has a single copy of data on that waterlogged hard drive or in the hands of a cybercriminal, the odds of recovery are slim to none.

Complete Guide: What Are Dedicated Devices?

Dedicated devices are vital tools for businesses looking to optimize their operations, and unlike general-purpose devices, they are engineered to perform specific tasks such as Point-of-Sale (POS) and medical monitoring. In this guide, we’ll explore what dedicated devices are, how they work, and hardware selection best practices that will ensure you get the most from your IT investments.

The Requirements for NIS2 Compliance: An Overview

The NIS2 Directive, an evolution of the original Network and Information Security Directive, aims to fortify cybersecurity across member states. Compliance with NIS2 not only helps organizations avoid regulatory penalties but also enhances their overall security posture, making them more resilient against cyber threats.