Packaging & Pricing: Turning Resilience into Revenue
Connect with N-able: Instagram: @thisisnable.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
The latest News and Information on Managed Service Providers and related technologies.
Auvik Aurora and the Future of AI in IT Operations
We built something called Auvik Aurora, and before you scroll any further, I can already hear your thoughts. “Wait a second, Anto. Is this going to be another blog post giving me the hard sell on using AI?” Fair enough, I don’t think anyone would blame you, especially when we’re seeing AI adoption across nearly every industry, tool, hobby, workflow, or even . The blank is intentional, AI is everywhere, and chances are that you already know that it matters.
C1 Earns Cisco 360 Preferred Status in All Six Portfolios
C1 is proud to announce that we have achieved Cisco 360 Preferred Partner status across all six Cisco portfolios — Networking, Security, Collaboration, Services, Cloud & AI Infrastructure, and Splunk. This milestone represents more than a designation. It reflects the depth of our technical expertise, the breadth of our architectural capabilities, and our commitment to delivering measurable business outcomes across the entire Cisco portfolio.
Nzo product demo
This on‑demand product demo shows how N‑zo supports MSPs looking to simplify operations and scale more efficiently. Watch to see how N‑zo brings key workflows together, reduces operational friction, and helps teams gain better insight into their business. The demo highlights practical scenarios designed to support growth, consistency, and operational clarity without added complexity. Ideal for MSP leaders and operations teams who want a clearer, more streamlined way to manage their business.
Meet Auvik AI: Bringing Practical Intelligence to IT Operations
Across the IT industry, AI is being positioned as the next evolution of operations. But for many IT teams, AI still feels disconnected from the tools they rely on every day. Dashboards get smarter. Reports get faster. But workflows stay the same. Stuck in vendor silos or a CLI, IT teams have been looking for ways to bolt AI into workflows, but what often comes out is a Frankenstein-like web of APIs and MCP hosts. AI is meant to make life easier for IT teams – not make it more difficult.
How Auvik AI Solves the Biggest Challenges in IT Operations
Modern IT operations aren’t short on tools. Monitoring tools. Ticketing systems. Alerting platforms. Documentation repositories. Dashboards. Scripts. Runbooks. And yet, when something breaks, the workflow still looks strangely familiar: Somewhere along the way you’re asking yourself: Is the problem even here? This is the everyday friction of IT operations. Not the big outages. Its the constant small mysteries that take far longer to solve than they should.
What are operational maturity levels (OMLs) for MSPs?
Service Leadership, a leading company that works to measure IT and managed service provider (MSP) performance, defines the five levels of operational maturity for solution providers. Often referred to simply as operational maturity levels (OMLs), OMLs help managed service providers (MSPs) measure how consistently, intentionally, and effectively they run their businesses.
AI Powered MSPs: Faster Value, Bigger Returns
In a crowded MSP market, standing out takes more than great service. See how BigPanda customers are using AI-driven operations to differentiate their offerings, boost profitability, and maximize their ServiceNow investment.
Voices You Can't Trust: Securing K-12 Communications Against AI Deepfake Threats
It starts with a voice you recognize. A call from the superintendent asking for an urgent update. A voicemail from a principal requesting sensitive student information. A message that sounds authentic, because it is, at least on the surface. The tone, cadence, and even the subtle inflections are exactly right. But the request isn’t. AI-powered deepfakes are rapidly reshaping the threat landscape for K–12 schools, turning trusted communication channels into potential points of vulnerability.
N-Sight Quarterly Roundup - Q1 2026
In this short roundup, Mike Adler, Chief Technology and Product Officer at N-able covers the key N-sight updates delivered in Q1 and what is on the way in Q2, including: Script Hub public preview for multi‑OS script creation and execution Entra ID support for N‑able Login to streamline identity and access New security and operational signals including BitLocker visibility and reboot tracking Also, he discussed what will be available in Q2, for example: N‑zo AI assistant, expanded vulnerability management and Mac patching, and deeper workflow automation across scripts and assets.