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The latest News and Information on Managed Service Providers and related technologies.

Why Small Businesses Still Underestimate Endpoint Monitoring - And What MSPs Can Do About It

Small businesses tend to think of cybersecurity in terms of firewalls and antivirus software. If those two boxes are checked, the assumption is that the network is protected. But the threat landscape has shifted dramatically in the last few years, and endpoints - laptops, desktops, mobile devices, even printers - have become the primary attack surface. Most small businesses haven't adjusted their defenses accordingly.

Cove Data Protection Feature Focus: Critical Configuration Changes

Cove 26.2 delivers Critical Configuration Changes, the second feature in our Anomaly Detection story. This feature allows users to create event-based alerts for indicators of compromise in their backup policies, such as changed retention schedules, modified backup profiles, or deleted devices. With real-time visibility into these changes, users can take just-in-time action to resolve them before recovery efforts are impacted. In this video, we walk through how to create your first notification and outline the main use cases this feature supports.

Intro to GraphQL APIs for N-sight and N-central

Modernize your automation and reporting workflows with this deep dive into GraphQL for N-sight and N-central. In this 2026 Masterclass, Jason Murphy (Head Nerd for IT Ops) introduces the "Ecoverse" and explains why GraphQL is replacing REST for high-density data environments. Learn how to access the technical preview, generate secure API tokens, and build your first queries to pull exactly the data you need without the overhead of traditional REST endpoints.

N-central 2026.1 Release Notes

Join Paul Kelly, Head Nerd at N-able, for a deep dive into the N-central 2026.1 release. This update focuses on three core pillars: usability, compliance, and platform experience to help your team manage environments with greater efficiency and confidence. Key Highlights: · CMMC Ready Version: A brand-new, on-premise version of N-central designed to meet US Department of Defense cybersecurity requirements. This supports organizations requiring CMMC Level 2 compliance and handles Controlled Unclassified Information (CUI) and Federal Contract Information (FCI).
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Why Every MSP Needs Centralized SaaS Monitoring

Your monitoring stack catches server failures, network issues, and application crashes. But what happens when Microsoft Teams goes down across half your client base at 3 AM? Your on-call tech gets bombarded with alerts that all trace back to one root cause they can't see. This is the MSP blind spot: third-party SaaS dependencies that sit outside your monitoring perimeter but directly impact your SLAs.

Auvik's 2026 IT & Network Management Predictions

As IT environments become more distributed, automated, and AI-driven, 2026 will represent a major inflection point for how organizations manage networks, security, and operational resilience. From shadow AI and governance to AI-driven automation and economic uncertainty, Auvik’s executive leadership team shares their predictions on what’s coming, and what IT leaders and MSPs should be preparing for now.