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Revolutionizing the Digital Employee Experience: Almaden and Selbetti Join Forces in MSP Partnership

In the ever-evolving landscape of digital employee experience (DEX), staying ahead of the curve is not just a competitive advantage but a necessity. Almaden, a pioneer in DEX solutions, is thrilled to announce its exciting new Managed Service Provider (MSP) partnership with Selbetti, a leading player in the managed IT services industry. This strategic alliance is set to reshape the DEX landscape, enhancing the way businesses empower their workforce.


Voice of the Customer: NinjaOne's Success Stories in Omdia's IT Trends Report

The landscape of IT constantly presents businesses with new challenges and opportunities. The “Leading IT Trends for 2024” report, a collaborative effort between Omdia and NinjaOne, offers a comprehensive exploration of how businesses are harnessing cutting-edge IT strategies to maintain a competitive edge.


Apica Ascent Triumphs in 2023 SoftwareReviews APM Report

Apica’s Ascent has achieved remarkable results in the 2023 Application Performance Management Data Quadrant Report published by SoftwareReviews, a notable source for insights on the software provider landscape. The report gathers extensive customer experience data from business and IT professionals, offering detailed and authentic insights into the experience of evaluating and purchasing enterprise software.


PagerDuty Named a Leader in GigaOm's Inaugural 2023 Incident Response Platforms Radar Evaluation

In a world where organizations of all industries increasingly rely on digital innovation and experiences to create differentiation in the market, it has never been more critical to ensure the integrity of their operations are safeguarded against unforeseen outages and incidents. Operational disruptions today can have a major impact on brand reputation, create negative revenue implications and impact customer loyalty.


Coralogix named as AWS Rising Star Partner for 2023

Amazon Web Services, Inc. (AWS), an Amazon.com company, today announced the 2023 AWS Partner Award winners, recognizing leaders around the globe playing a key role helping customers drive innovation and build solutions on AWS. Announced during re:Invent 2023, AWS Partner Awards recognize our Top Partners of the Year and Rising Star Partners of the Year, whose business models have embraced specialization, innovation, and collaboration over the past year.


InvGate Service Desk Gets PinkVERIFY Certification Renewed in 2023

We’re proud to announce that InvGate Service Desk has renewed its PinkVERIFY Certified status once again. This proves our continued commitment to industry best practices and offering a robust IT Service Management tool that our users can count on. In 2023, Pink Elephant made in-depth changes to their certification process to accommodate a faster innovation pace.


Resolve Systems Recognized as a Representative Vendor in the 2023 Gartner Market Guide for Network Automation Platforms

Gartner®, in its latest Market Guide for Network Automation Platforms released November 2023, followed the company’s track record of research that provides recommendations to industry leaders, showcases market trends, and shares next-level automation insights.


Elastic Support Hub moves to semantic search

We’re excited to share a recent enhancement made to the Elastic Support Hub: it’s now powered by semantic search! But before we go into more detail on the changes we made to the Elastic® Support Hub and its impact on our customers, it's important that we take a moment to explain the concept of semantic search. At its core, semantic search is a method of search that uses AI to return more relevant search results. Take a look at this quick video explaining the concept.