Operations | Monitoring | ITSM | DevOps | Cloud

In this stream, we talked with Nate Payne, an expert in all things IT leadership, to discuss how you can build an IT metrics framework that aligns with organizational goals and keeps you from continuing to measure obsolete metrics.

Morgan Sindall Group is a leading UK construction and regeneration group with a turnover of over £4.1 billion. The group operates through several specialized divisions: They have leveraged Ivanti's solutions—specifically Ivanti Neurons—to modernize their IT service management (ITSM) and asset management. By integrating these tools, they've been able to automate manual processes, improve visibility across their complex infrastructure, and enhance the digital employee experience for their diverse workforce.

Raise the bar for how your IT team operates by going beyond the AI basics. Ivanti’s agentic AI delivers autonomous, goal-oriented support with multi-agent collaboration. Think fewer menial tasks for IT, more opportunities for faster resolutions and elevated employee experience. Discover how Ivanti Neurons AI Self-Service Agent benefits everyone: IT teams: Reduce repetitive work, get AI-powered guidance and spend more time on meaningful projects that power innovation and business outcomes.

NinjaOne Field CTO Jeff Hunter shows how to set up an API server. An API server is a framework for securely integrating data from other services into NinjaOne. One example (and next week's video) would be retrieving current CVE data from a third-party vulnerability scanner and regularly importing that CVE data into NinjaOne for visibility and remediation. Chapter Markers.

--- Still managing vendors through spreadsheets and disconnected supplier fields? In this video, Matt Beran shows how Vendor Management works inside InvGate Asset Management and how IT teams can centralize vendor data, contracts, assets, and procurement visibility in one place. Instead of scattered supplier records across contracts, asset inventories, and finance spreadsheets, InvGate Asset Management turns vendors into first-class records connected directly to your IT operations.