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By Cristiane Villar
Ask three teams what assets exist in your environment, and you’ll get three different answers. Most organizations don’t lack tools. They lack agreement on what actually exists in their environment. Asset, endpoint and cloud data exist — but it’s fragmented, stale and trusted differently by teams across every department and function.
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By David Pickering
Infrastructure and Operations (I&O) teams have long operated under a familiar paradox: the faster the business scales, the more pressure I&O absorbs. Every new application deployment, every endpoint added, and every cloud workload spun up generates more complexity, more risk and more tickets. The traditional responses to this pressure — more headcount, more tooling, more scripts, more APIs — have delivered incremental relief at best.
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By Chris Goettl
Security teams are drowning in vulnerabilities. We’re talking tens of thousands of findings per quarter. Hundreds of thousands at larger organizations. Today's IT environments have no boundaries and span across every OS platform. Managing and securing that estate in a linear fashion is no longer viable, and neither is a vulnerability remediation process that treats every fix as a simple, low-impact task.
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By David Pickering
The IT service management (ITSM) industry stands at a real inflection point. For decades, service desks have operated on a fundamentally reactive model — employees face problems, submit tickets and wait for human analysts to diagnose, triage and resolve their issues. Automation improved throughput within that model, but it never challenged the model itself.
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By Susan Fung
Data will always be unclean. It's just a matter of degree. I internalized that on day one of my master's program in data science, when a professor warned us that roughly 80% of our time would go to preprocessing and cleaning, not building models. Years later, as Principal Product Manager for AI, ML and Analytics at Ivanti, I've found the guidance holds up remarkably well in practice.
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By Abhay Kulkarni
The promise of AI in IT service management has been circulating for years. Chatbots that deflect tickets. Virtual agents that answer FAQs. Automation that routes requests. These are useful, but probably not the dream-state you were originally sold. What's different today is the arrival of agentic AI: systems that don't just respond to instructions but reason, act, and adapt across multi-step workflows with real consequences. The question for IT leaders is no longer whether to adopt agentic ITSM.
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By Chris Goettl
On April 7, Anthropic announced that its Claude Mythos Preview model had autonomously identified thousands of high- and critical-severity zero-day vulnerabilities across every major operating system and every major web browser. Over 99% of them were unpatched the day of disclosure. Two weeks later, on April 21, Mozilla said it had used the same model to find and patch 271 vulnerabilities in the latest Firefox release.
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By Alka Malik
Investors and enterprises are finally asking the question they'd been avoiding: which software companies will survive the AI revolution, and which will be made obsolete by it? The answer is becoming clear. Companies that serve as the system of record, the authoritative source of truth that AI itself depends on, are essential.
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By Rob DeStefano
Traditional data protection followed a straightforward principle: Data stored in is protected by the laws of country A; data stored in country B is protected by the laws of country B. But in today’s global economy, where your data physically resides no longer determines which governments can demand access to it. Cloud infrastructure brought new jurisdictional complexity.
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By Meeta Dash
Three months ago, a CIO told me her organization had “already deployed agents.” Her endpoint team assumed she meant the telemetry clients on every managed laptop. Her service desk thought she meant AI chatbots. Meanwhile, her security architect heard “autonomous decision-making.” They were all right and all talking past each other. This is the agent confusion problem.
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By Ivanti
Ivanti empowers you to transform your IT operations. With Ivanti's Autonomous Endpoint Management, we deliver complete visibility, a clear financial view to maximize your ROI, and the AI-driven insights you need to operate with absolute confidence. Data is only as good as your ability to act on it. In this video, we dive into the Ivanti AEM Dashboard to show you how a true system of record—powered by AI and Model Context Protocol (MCP)—transforms raw data into actionable IT strategy.
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By Ivanti
Streamline & Automate Work with New Features on the Velocity Platform As your business evolves in an ever-changing economy, your operations team has the chance to drive innovation and unlock new efficiencies. Watch an expert-led demo showcasing the newest features on the Velocity Platform — designed to empower your organization to accomplish better work, faster. In this session, you'll: Explore the latest Velocity Platform updates that work for you.
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By Ivanti
How does your IT team cope with increasing IT tickets, higher user expectations and an increasingly complex landscape? With limited resources at your fingertips, powering smarter work is more important than ever. Once future ambitions, AI and automation are critical today to deliver efficient, resilient IT services. In fact, 65% of IT pros predict that AI and automation will improve overall IT service quality.
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By Ivanti
AI governance isn't optional — it's the difference between scaling AI confidently and exposing your organization to serious risk. Watch Brooke Johnson, Ivanti's Chief Legal Counsel, SVP HR and Security, break down why AI policy alone isn't enough and what it actually takes to close the governance gap.
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By Ivanti
Your AI is only as good as the data it sits on — and fragmented IT data isn't just inefficient; it's dangerous. Watch Ivanti's Sterling Parker, SVP of Global Solutions and Services at Ivanti, explain why a unified IT platform and a clean system of record are the true foundation of secure, scalable AI.
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By Ivanti
Does your organization achieve 95% or greater patch deployment success, as demanded by SLAs and regulatory frameworks? Odds are you don't, as most organizations only hit the 90% mark due to common issue: Devices that miss scheduled maintenance windows leave IT teams like yours scrambling to manually, reactively close compliance gaps.
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By Ivanti
Morgan Sindall Group is a leading UK construction and regeneration group with a turnover of over £4.1 billion. The group operates through several specialized divisions: They have leveraged Ivanti's solutions—specifically Ivanti Neurons—to modernize their IT service management (ITSM) and asset management. By integrating these tools, they've been able to automate manual processes, improve visibility across their complex infrastructure, and enhance the digital employee experience for their diverse workforce.
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By Ivanti
Raise the bar for how your IT team operates by going beyond the AI basics. Ivanti’s agentic AI delivers autonomous, goal-oriented support with multi-agent collaboration. Think fewer menial tasks for IT, more opportunities for faster resolutions and elevated employee experience. Discover how Ivanti Neurons AI Self-Service Agent benefits everyone: IT teams: Reduce repetitive work, get AI-powered guidance and spend more time on meaningful projects that power innovation and business outcomes.
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By Ivanti
Verá todas las conclusiones de investigación que recopilamos sobre IA y automatización en la gestión de servicios de TI. Si tiene alguna pregunta o desea analizar cómo Ivanti puede impulsar un trabajo más inteligente para sus equipos, no dude en ponerse en contacto con nosotros.
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By Ivanti
Stop the Manual Grind: Automate Your Device Provisioning with Ivanti Zero Touch Is your IT team still stuck unboxing and imaging every single device? Your team was hired to innovate, not to manage logistics. It’s time to reclaim your capacity and modernize your deployment process. In this video, we dive into how Ivanti Neurons for MDM (Zero Touch) eliminates the middleman. By shipping devices directly from the vendor to the user, you can bypass the manual imaging process entirely.
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By Ivanti
Too often IT teams are stuck being reactive rather than proactive. You react to missing assets, to outdated licenses, to impending audits. But what if you could do more than simply react?
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By Ivanti
Is your IT service management stuck in the 80s? Modern IT challenges demand a modern approach. Bring your IT service delivery up-to-date with this easy read. We'll walk you through specific ways to help your ITSM operation.
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By Ivanti
IT Service Management (ITSM) and IT Asset Management (ITAM) have historically been separate disciplines, each providing significant value to the business. ITSM ensures timely delivery of essential services and support for the enterprise, while ITAM discovers and tracks the hardware and software assets for those services and optimizes the overall value, costs, and compliance across the asset lifecycle.
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By Ivanti
The Society for Information Management (SIM) 2016 IT Trends Study reveals the most common measures of CIO performance include IT's contribution to business strategy (35.5%), IT user/customer satisfaction (31.9%), and the value of IT to the business (29.6%).
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By Ivanti
Maximizing operational efficiencies, reducing IT costs, and improving service quality and compliance are just a few of the primary concerns for IT organizations looking to improve their efficiency and deliver more strategic value to their companies. This challenge is made more complex when IT Service and Unified Endpoint Management processes are managed manually, or across a number of disparate systems or applications, which can be costly and time intensive in an increasingly complex IT environment.
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By Ivanti
By using a process-driven IT asset management (ITAM) program to analyze what you own and how you're using it, you lighten your load at audit time by being in command of the information your software and hardware vendors will demand. You also stand to trim your costs by recovering and reallocating underutilized software licenses, buying only what you need when you need it, and making more lucrative agreements with your vendors.
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Ivanti unifies IT processes and security operations to better manage and secure the digital workplace.
Let’s face it, IT has become siloed. At the same time, IT professionals are bombarded with information. The lack of communication between tools and teams increases risk and cost, slows IT response, and leaves users and the business exposed. Meanwhile, security threats are skyrocketing.
Ivanti is changing the IT landscape by breaking down IT silos with increased visibility, shared data, and automated processes. We’re helping customers respond to user demands and market changes, comply with regulations, and secure the entire organization—all while reducing costs. We call it the Power of Unified IT.
A Solution For Every IT Problem:
- IT Security: Tackle the singular patch management needs of the data center. Secure your endpoints. Extend SCCM with patch. Prevent ransomware.
- IT Service Management: Resolve your organization’s biggest IT headaches. Keep your users happy. Impress your boss.
- IT Asset Management: Survive that next software audit. Make sure former employees can’t log into Salesforce.
- Unified Endpoint Management: Deliver an entirely personal desktop to each employee. Migrate users to Windows 10. Manage every endpoint.
Stretch your IT budget. Prevent ransomware. Migrate to Windows 10 quickly and easily. No matter your IT challenge, Ivanti has a solution that can help.