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By Abhay Kulkarni
The promise of AI in IT service management has been circulating for years. Chatbots that deflect tickets. Virtual agents that answer FAQs. Automation that routes requests. These are useful, but probably not the dream-state you were originally sold. What's different today is the arrival of agentic AI: systems that don't just respond to instructions but reason, act, and adapt across multi-step workflows with real consequences. The question for IT leaders is no longer whether to adopt agentic ITSM.
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By Chris Goettl
On April 7, Anthropic announced that its Claude Mythos Preview model had autonomously identified thousands of high- and critical-severity zero-day vulnerabilities across every major operating system and every major web browser. Over 99% of them were unpatched the day of disclosure. Two weeks later, on April 21, Mozilla said it had used the same model to find and patch 271 vulnerabilities in the latest Firefox release.
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By Alka Malik
Investors and enterprises are finally asking the question they'd been avoiding: which software companies will survive the AI revolution, and which will be made obsolete by it? The answer is becoming clear. Companies that serve as the system of record, the authoritative source of truth that AI itself depends on, are essential.
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By Rob DeStefano
Traditional data protection followed a straightforward principle: Data stored in is protected by the laws of country A; data stored in country B is protected by the laws of country B. But in today’s global economy, where your data physically resides no longer determines which governments can demand access to it. Cloud infrastructure brought new jurisdictional complexity.
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By Meeta Dash
Three months ago, a CIO told me her organization had “already deployed agents.” Her endpoint team assumed she meant the telemetry clients on every managed laptop. Her service desk thought she meant AI chatbots. Meanwhile, her security architect heard “autonomous decision-making.” They were all right and all talking past each other. This is the agent confusion problem.
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By Cristiane Villar
In everyday life, ignoring what you cannot see may feel harmless. In IT, it creates a false sense of security and a costly illusion. Although many organizations use some form of asset discovery, 2026 security research from Ivanti reveals that more than 1 in 3 IT professionals (38%) report having insufficient data about devices accessing their networks, and 45% say they lack adequate information about shadow IT. This lack of visibility leaves critical assets at risk of going undetected and unmanaged.
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By Aruna Kureti
Endpoint visibility has always been foundational to IT and security. You can’t secure, patch or support what you can’t see. But as environments have become more distributed and complex, what visibility means has evolved. It’s no longer enough to know that a device exists — IT teams and organizations as a whole need to understand its health, its risk posture and its impact on both security and user experience.
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By Aruna Kureti
"We see 10,000 critical vulnerabilities!" "We patched everything last week!" This conversation happens in enterprise IT departments every single day. Security teams present dashboards filled with red alerts. IT teams show deployment reports at 98% success. Both teams are looking at real data. Both are absolutely correct. And both are totally blind to what's actually happening across the endpoint environment. This isn't a people problem — your teams aren't incompetent.
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By Rob DeStefano
Proof of condition — it’s been around for decades and serves to verify the integrity of everything from material goods to heavy equipment and myriad assets in between. A paper process from the beginning, it has been accompanied by photographs, rubber stamps, and signatures along the way. Still, hard to believe that a quarter way through the 21st century, with ubiquitous mobile device options, so many of these processes continue to reside on clipboards.
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By Aruna Kureti
Endpoint management is one of the most critical — and most contested — areas of enterprise governance. Every organization depends on endpoints, yet many still struggle to answer a fundamental question: who actually owns these devices? In many environments, IT and security teams are both confident they’re doing the right thing, yet still talk past each other. Security looks at a scanner and sees 10,000 critical vulnerabilities; IT looks at a patch report and sees everything deployed.
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By Ivanti
Stop the Manual Grind: Automate Your Device Provisioning with Ivanti Zero Touch Is your IT team still stuck unboxing and imaging every single device? Your team was hired to innovate, not to manage logistics. It’s time to reclaim your capacity and modernize your deployment process. In this video, we dive into how Ivanti Neurons for MDM (Zero Touch) eliminates the middleman. By shipping devices directly from the vendor to the user, you can bypass the manual imaging process entirely.
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By Ivanti
From Complex to Simple: How Integrated GRC Transforms Compliance, Risk and ITSM Operations Your teams face a complex regulatory landscape, limited visibility across departments and the need to demonstrate audit readiness and risk accountability. But you’re not alone; over half of global risk leaders say regulatory complexity is their biggest headache, while many struggle with siloed vendor data, fragmented controls and manual GRC processes.
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By Ivanti
"You can't manage what you don't see." In episode three of "Ivanti on Ivanti," we pull back the curtain on how we built a single source of truth for 10,000+ endpoints.
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By Ivanti
How does a global company support 3,000 users across a complex, multi-platform environment? In this first episode of "Ivanti on Ivanti," we share how we achieved 60% automation across our IT operations. By utilizing Autonomous Endpoint Management (AEM), we’ve moved beyond manual processes to automate 66,000 tasks annually. Discover how Ivanti Neurons provides the deep visibility and control needed for remote Endpoint Management and Autonomous Patching, enabling our lean team to mitigate risks and resolve 20,000+ service requests with zero manual intervention.
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By Ivanti
How do you secure a global workforce without compromising the employee experience? In this second episode of "Ivanti on Ivanti," we explore our approach to Mobile Device Management (MDM). Discover why our Senior Leadership Team (SLT) led the charge, achieving 100% participation in biometric identity verification and device certification.
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By Ivanti
What's New in Ivanti's Exposure Management and Endpoint Security 2026.2 Explore the latest advancements in Ivanti's Exposure Management and Endpoint Security 2026.2 for Q2. This session details new security solutions, cloud migration for patch management, and enhanced support for diverse operating systems. In this video, you’ll discover: Chapters.
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By Ivanti
What's New in the release of Ivanti Neurons for ITSM, ITAM and LOB 2026.2 Stay ahead of the curve with the Ivanti Neurons 2026.2 release. This comprehensive update brings a wave of innovations across ITSM, ITAM, PPM, and GRC, specifically designed to enhance user experience and operational efficiency through AI and a modernized interface.
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By Ivanti
What's New with Autonomous Endpoint Management (UEM, DEX, Platform, UWM, EPM) 2026.2 Discover the future of IT operations with the latest Autonomous Endpoint Management (AEM) 2026.2 updates. This "Innovator Preview" explores how Ivanti is integrating Ivanti Neurons AI and Intelligent Assist to streamline device management, improve DEX, and enhance platform performance across UWM and EPM. In this video, we cover.
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By Ivanti
What's New with Mobility MDM & EPMM 2026.2 Join Aruna Kuriti, Ivanti's Director of Product Management, as she unveils the strategic Unified Endpoint Management (UEM) Strategy 2026. This "What's new" dives deep into the Ivanti MDM and EPMM 2026.2 updates, focusing on key themes like AI Everywhere, Zero Trust, and a Unified Admin Experience. In this video, you’ll learn about: Chapters.
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By Ivanti
Stop navigating complex IT portals and start resolving issues instantly. In this video, discover how Ivanti Neurons uses an advanced AI assistant to transform the way your organization handles IT requests. By leveraging natural language processing, Ivanti Neurons eliminates the frustrating back-and-forth between users and IT teams, providing a frictionless conversational gateway that accelerates results.
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By Ivanti
Too often IT teams are stuck being reactive rather than proactive. You react to missing assets, to outdated licenses, to impending audits. But what if you could do more than simply react?
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By Ivanti
Is your IT service management stuck in the 80s? Modern IT challenges demand a modern approach. Bring your IT service delivery up-to-date with this easy read. We'll walk you through specific ways to help your ITSM operation.
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By Ivanti
IT Service Management (ITSM) and IT Asset Management (ITAM) have historically been separate disciplines, each providing significant value to the business. ITSM ensures timely delivery of essential services and support for the enterprise, while ITAM discovers and tracks the hardware and software assets for those services and optimizes the overall value, costs, and compliance across the asset lifecycle.
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By Ivanti
The Society for Information Management (SIM) 2016 IT Trends Study reveals the most common measures of CIO performance include IT's contribution to business strategy (35.5%), IT user/customer satisfaction (31.9%), and the value of IT to the business (29.6%).
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By Ivanti
Maximizing operational efficiencies, reducing IT costs, and improving service quality and compliance are just a few of the primary concerns for IT organizations looking to improve their efficiency and deliver more strategic value to their companies. This challenge is made more complex when IT Service and Unified Endpoint Management processes are managed manually, or across a number of disparate systems or applications, which can be costly and time intensive in an increasingly complex IT environment.
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By Ivanti
By using a process-driven IT asset management (ITAM) program to analyze what you own and how you're using it, you lighten your load at audit time by being in command of the information your software and hardware vendors will demand. You also stand to trim your costs by recovering and reallocating underutilized software licenses, buying only what you need when you need it, and making more lucrative agreements with your vendors.
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Ivanti unifies IT processes and security operations to better manage and secure the digital workplace.
Let’s face it, IT has become siloed. At the same time, IT professionals are bombarded with information. The lack of communication between tools and teams increases risk and cost, slows IT response, and leaves users and the business exposed. Meanwhile, security threats are skyrocketing.
Ivanti is changing the IT landscape by breaking down IT silos with increased visibility, shared data, and automated processes. We’re helping customers respond to user demands and market changes, comply with regulations, and secure the entire organization—all while reducing costs. We call it the Power of Unified IT.
A Solution For Every IT Problem:
- IT Security: Tackle the singular patch management needs of the data center. Secure your endpoints. Extend SCCM with patch. Prevent ransomware.
- IT Service Management: Resolve your organization’s biggest IT headaches. Keep your users happy. Impress your boss.
- IT Asset Management: Survive that next software audit. Make sure former employees can’t log into Salesforce.
- Unified Endpoint Management: Deliver an entirely personal desktop to each employee. Migrate users to Windows 10. Manage every endpoint.
Stretch your IT budget. Prevent ransomware. Migrate to Windows 10 quickly and easily. No matter your IT challenge, Ivanti has a solution that can help.