Operations | Monitoring | ITSM | DevOps | Cloud

October 2024

NIST and the Evolution of Zero Trust

It’s important for every cybersecurity professional to understand the work of the National Institute of Standards and Technology (NIST). That’s because it plays a pivotal role in shaping the cybersecurity landscape, particularly through its groundbreaking NIST zero trust efforts. Zero trust is a security paradigm that transforms the traditional approach to network security.

Cloud Migration Benefits - and the Challenges to Overcome

Cloud migration has become a strategic priority for many organizations. By moving data, applications and IT resources from on-premises infrastructure to a cloud-based environment, they can see multiple benefits. But cloud migration also comes with its own unique challenges. Gaining a deeper understanding of both the benefits and possible pitfalls of cloud computing is crucial before embarking on your cloud journey.

Device Management Remote Control is for Remotely Controlling

The title seems obvious enough, but if there weren’t a story behind it, this blog wouldn’t be necessary. How do you use remote control to keep your mobile deployments operating at peak performance? It turns out that the answers vary across organizations. The most common and expected purpose is to troubleshoot malfunctioning devices or apps. When a mobile worker is idle, it costs your business money.

The Future of ITSM Trends and Predictions

The webinar highlights the shift from manual processes to a user-focused service model in IT. It addresses challenges like resource constraints and outdated methods while identifying trends such as AI integration and hyper automation. The importance of digital experience management is emphasized, along with AI's role in incident management and generative AI applications for ticket management. The future of IT automation predicts advancements in intelligent ticket escalation.

Cloud Migration: Optimize Business Outcomes with Patch Management

The IT landscape is ever evolving and with vulnerabilities only growing, maintaining the security and stability of your systems is now more critical than ever. Because any increase in vulnerabilities leads to an increase in risk. According to Verizon, exploitation of vulnerabilities increased 180% year over year. And research from Google has shown that zero-day exploits have seen a 50% year-over-year increase.

Innovator Preview: 2024 Q4 Additions and Enhancements to Ivanti's Security Portfolio

Ivanti Neurons focuses on patch management with recent updates emphasizing continuous remediation and risk-based strategies. New maintenance tracks allow for routine and targeted vulnerability management. The October release enhances deployment options and introduces patch reporting features, including compliance reporting and dynamic configurations for Linux. The Q4 release aims to provide actionable evidence on exposures, linking to potential hacker targets. The session wraps up with thanks and an invitation for future discussions.

What's New with Ivanti Neurons 2024.4

Boosting Cybersecurity with Neurons Platform! New Module Alert: Introducing a powerful new module to enhance your cybersecurity game! Key Updates: App Control Module: Combat zero-day malware with trusted ownership and assess impacts with audit mode. Privilege Elevation Control: Strengthen your security posture with advanced control features. App Templates: Simplify configuration with pre-built templates. Historical Data Analysis: Evaluate effectiveness with in-depth data insights.

AI Cybersecurity Best Practices: Meeting a Double-Edged Challenge

Artificial intelligence is already showing its potential to reshape nearly every aspect of cybersecurity – for good and bad. If anything represents the proverbial double-edged sword, it might be AI: It can act as a formidable tool in creating robust cybersecurity defenses or can dangerously compromise them if weaponized.

Navigating Fraud Prevention and AI in Government Operations

Navigating Fraud Prevention and AI in Government Operations State and local governments are tackling social security and tax fraud challenges, especially in the wake of COVID-19. Identifying fraud in decentralized environments is crucial. Effective device management is key to overseeing global networks, while robust data protection policies ensure the safe handling of sensitive information. AI is revolutionizing operational efficiency, aiding in IT service management and fraud mitigation.

Migrating to Ivanti Neurons: Adopting a Hybrid Endpoint Management Solution

Migrating to Ivanti Neurons: Adopting a Hybrid Endpoint Management Solution Join Our Webinar Replay: Migrating to Ivanti Neurons: Adopting a Hybrid Endpoint Management Solution with Ivanti Experts - Chris Goettl, Rex McMillan, & Jose Martinez. A team of Ivanti solution experts -- Chris Goettl, Rex McMillan, and Jose Martinez -- runs a hands-on session discussing how organizations can modernize their capabilities and move to a cloud-managed IT environment.

Balancing Connection and Remote Work

Balancing Connection and Remote Work Remote work brings its own set of challenges, from technical safety to maintaining productivity and human connections. As younger talent joins the workforce, they need guidance and leadership from experienced team members to develop essential human skills. Seasoned employees play a crucial role in mentoring their junior counterparts, ensuring effective skill acquisition through direct human interaction.

The Importance of Application Control

In today's digital age, organizations face a constant barrage of cyber threats, with unauthorized applications posing a significant risk to their security and operations. Traditional security measures are no longer sufficient to protect against the sophisticated attacks that target vulnerabilities within applications and endpoints.

Mastering Dashboard Creation: A Step-by-Step Guide

Revolutionize Your Data with Our Interactive Dashboards! Dive into a world of insightful analytics with our user-friendly dashboards, designed to help you make data-driven decisions with ease. Drag-and-Drop Interface: Effortlessly select and combine data sets and types to create stunning visualizations tailored to your needs. Chart Variety: Choose from a range of chart types like KPI, bar, line, pie and table to best represent your data.

Demo Webinar: Integration Acceleration Improving ITSM with Ivanti Neurons iPaaS

Learn how Ivanti Neurons can supercharge your ITSM with enhanced data integration capabilities and superior automation. Simplify Service Management with Ivanti Neurons iPad Integration! Say goodbye to the complexities of integrating multiple SaaS applications! Our innovative platform is designed to streamline your service management experience.

Moving beyond ITSM boundaries with Robert Grazioli

Discover how you can expand the potential of the service desk and get insights from Ivanti’s original research report, “Elevating the ITSM Experience.” Read the full report for more: ivanti.com/ITSM-experience Learn why Ivanti CIO Robert Grazioli believes that ITSM encompasses is so much more than a ticketing system. By integrating ITAM, AI-driven insights and digital employee experience (DEX) data from within the ITSM platform organizations like Ivanti are rethinking service delivery and leveraging ITSM as the central hub for enterprise IT management.

Why tracking digital employee experience improves ITSM

Discover why IT needs to measure digital employee experience (DEX) to enhance IT service management (ITSM). Research from Ivanti’s “Elevating the ITSM Experience” shows how high-performing organizations can leverage data, automation and measurement to radically rethink – and transform – service desk efficiency and experience. Read the full report for more: ivanti.com/ITSM-experience.

How EASM Discovers Your Attack Surface Vulnerabilities

With few exceptions, businesses of any scale depend on the internet. So, it’s all-important to manage and protect the external attack surface it presents to the world. An organization's external attack surface consists of the totality of possible entry points through which an unauthorized user can access an IT environment. This includes everything from websites, web applications and APIs to remote access points and cloud services.

Innovator Preview - What's New in Ivanti Neurons 2024

The presentation covers a range of topics including platform enhancements, the Neurons Core Services initiative, app distribution updates, and the use of surveys for improving the digital experience. It also discusses patch management updates, the need for design partners, and the introduction of new survey templates. The ability to analyze data based on various criteria and the introduction of archive and restore features for patch configurations are also highlighted.

Exploring IT Innovations: User Groups, AI Capabilities, and Enhanced Integrations

The discussion delves into a range of IT topics, starting with user groups and upcoming events. The importance of reviews on Gartner Peer Insights for Ivanti neurons is emphasized. The talk introduces external integrations, a new self-service experience, AI capabilities, and Microsoft Teams integration. Enhanced surveys and feedback mechanisms are also presented. The session concludes with the explanation of the trusted agent capability for secure connections and execution of PowerShell scripts.

Optimize Your Spend

In this video, we explore practical techniques and best practices for reducing TCO and optimizing your IT budget. Discover how to make informed decisions, improve operational efficiency, and create a seamless employee experience. Watch now and learn how to reduce your TCO and optimize your IT spend. Find the right ESM solution for your needs at ivanti.com.

AI is coming!

In this video, we explore the potential impact of Artificial Intelligence (AI) on ITSM and discuss practical strategies to futureproof your IT operations. Discover how AI can enhance efficiency, streamline processes, and improve overall service delivery. Stay informed and learn how to adapt to the evolving IT landscape, today and tomorrow. Find the right ESM solution for your needs at ivanti.com.

The New Era of Everywhere Work: Challenges, Impact and Future Trends

The New Era of Everywhere Work: Challenges, Impact and Future Trends Welcome to the future of work! In this insightful session, we explore the remarkable transformations happening in the workplace, driven by automation and a renewed focus on employee experience. The global pandemic has undoubtedly disrupted our routines, but it has also showcased our resilience as we adapt to remote work and support our customers, partners, and colleagues.

Cloud Migration: Unlock the Full Power of Your Unified Endpoint Management Solution

To understand the challenges facing modern IT teams in managing a diverse range of endpoints, one word that keeps coming up? Proliferation. Organizations are faced with a rapidly expanding ecosystem of network devices, tools and assets–some of which are so hidden from view that IT doesn’t even realize they exist.

Why security needs to prioritize UX, Mike Riemer, Field CISO, Ivanti

Why security needs to prioritize UX, Mike Riemer, Field CISO, Ivanti Read the full report for more: ivanti.com/secure-experience Get expert advice on balancing security and employee experience in Ivanti’s research report: “Securing the Digital Employee Experience.”

The CISO's role in digital employee experience, Daren Goeson SVP Product Management, SUEM, Ivanti

Read the full report for more: ivanti.com/secure-experience Get expert advice on balancing security and employee experience in Ivanti’s research report: “Securing the Digital Employee Experience.” Learn how to balance security and a great digital employee experience. Ivanti SVP Product Management and Digital Employee Experience (DEX) expert, Daren Goeson breaks down the challenges organizations face in aligning security and employee productivity.

Solve employee security friction through automation, Srinivas Mukkamala, CPO, Ivanti

Get expert advice on balancing security and employee experience in Ivanti’s research report: “Securing the Digital Employee Experience.” Ivanti CPO, Dr. Srinivas Mukkamala explains why cybersecurity leaders often overlook user experience, and how cybersecurity is evolving from being reactive to proactive and resilient.