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The latest News and Information on IT Service Management, Service Desk and related technologies.

startingpoint

Why Sales Enablement Is a Super-Powered Shared Services Group in Companies

Nov 20, 2024 By StartingPoint In StartingPoint
Organizations are constantly seeking ways to improve efficiency, drive revenue growth, and foster collaboration across departments. Sales enablement has emerged as one of the most crucial shared services groups within companies, bridging the gap between sales, marketing, and product management to ensure teams work seamlessly toward common goals.
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startingpoint

How to Increase Efficiency in Education Support Through Software

Nov 20, 2024 By StartingPoint In StartingPoint
The changing educational environment is causing disruption. Schools and universities face increasing demands to provide high-quality support for their teachers, faculty, and leadership. Managing communication, ensuring operational efficiency, and tracking performance across departments are crucial for delivering an exceptional educational experience. However, without a centralized system, these goals are often met with inefficiencies, communication gaps, and missed opportunities for improvement.
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startingpoint

3 Primary Differences Between CRM Tools and Workflow Management Software

Nov 20, 2024 By StartingPoint In StartingPoint
When companies think of tools for managing customer relationships and internal operations, CRM (Customer Relationship Management) software is often one of the first to come to mind. CRMs are powerful tools for tracking leads, managing sales pipelines, and ensuring smooth customer acquisition. However, once a customer is closed and the focus shifts to delivering services, companies often realize that CRMs alone are insufficient. This is where workflow management software becomes essential.
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Asset Infinity

Remote Asset Management: A Complete Guide

Nov 20, 2024 By Asset Infinity In Asset Infinity
Managing assets remotely has become increasingly important in today’s dynamic and distributed work environment. Remote asset management allows organizations to track and manage their assets from any location, ensuring efficiency, security, and productivity. This guide explores the concept of remote asset management, its key features, implementation strategies, and the benefits it offers to businesses.
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Securing Flexibility Aligning IT and Security for a Thriving Everywhere Work Environment

Nov 20, 2024 By Ivanti In Ivanti
Securing Flexibility Aligning IT and Security for a Thriving Everywhere Work Environment Organizations are adapting to a hybrid workplace, focusing on how work is conducted rather than where. The Everywhere Workplace report reveals trends in hybrid work, emphasizing the need for efficiency and security. Strategies for managing risks from personal devices and public networks are discussed, highlighting the importance of IT and security collaboration. Data governance and alignment of priorities are crucial for balancing employee flexibility with security measures.
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startingpoint

The Future of Customer Experience: How AI is Leading the Charge

Nov 19, 2024 By StartingPoint In StartingPoint
When we think of the most game-changing innovations in recent times, there are many candidates. For instance, renewable energy solutions have changed how we think about sustainability and go about reducing carbon emissions. We’ve also seen the rise of blockchain technology that creates decentralized systems impacting finance, public administration, and even the food sector. ‍
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Asset Infinity

How Functional is Inventory Management in Healthcare Industry?

Nov 19, 2024 By Asset Infinity In Asset Infinity
Inventory Management in the healthcare industry is an area of research focused on efficiently managing inventory, acting as a prerequisite for many planning and decision-making processes in the systems of the industry. Inventory Management in the healthcare industry should first and foremost focus on patient care and satisfaction, with assurance of the availability of a large number of high-quality inventories and regularly changing the environment.
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