|
By Ignacio Graglia
The cloud has become an essential tool for businesses looking to scale, innovate, and remain competitive. But migrating to the cloud is not as simple as flipping a switch. The process requires careful planning, robust strategies, and a deep understanding of the potential risks and rewards. That’s why having a well-defined cloud migration strategy is crucial.
|
By Natalí Valle
Big data has the potential to transform how organizations manage and apply knowledge in their projects, helping teams make better decisions, improve project outcomes, and foster continuous learning. But how exactly do these two concepts—big data and knowledge management—come together in a meaningful way? And what role does project learning play in connecting the dots?
|
By Melisa Wrobel
IT Management software has become an essential tool for organizations striving to streamline their operations and enhance productivity. These software solutions help IT teams manage everything from network devices and Asset Management to service delivery and Compliance Management. With a plethora of options available, choosing the right IT Management software can feel overwhelming. But fear not!
|
By Natalí Valle
Fixed assets form the backbone of many businesses, representing long-term investments that drive operations and growth. These tangible resources, such as buildings, machinery, and vehicles, play a crucial role in financial reporting and day-to-day business activities. Understanding fixed assets is essential for managers, investors, and accountants alike, as they significantly impact a company's financial health and operational capabilities.
|
By Ariel Gesto
We celebrate “disruptiveness” in the tech space for its potential to revolutionize industries and drive innovation, often focusing on the excitement of what's new. But true disruption doesn't just add to our toolkit; it challenges us to rethink the very foundations we've relied on, including how to measure success. Organizations use metrics like productivity, efficiency, and user satisfaction to gauge how new technologies are performing and to steer their decisions.
|
By Ignacio Graglia
In today’s digital world, organizations face a constant threat from cybersecurity vulnerabilities. One critical vulnerability that demands attention is CVE-2024-20359, which can impact multiple systems, including Cisco Adaptive Security Appliance (ASA) and Cisco Firepower Threat Defense (FTD) software.
|
By Ignacio Graglia
Security vulnerabilities are a serious issue for any organization. Even a single unpatched flaw can lead to disastrous consequences, including data breaches and loss of system integrity. CVE-2024-21410 is one such vulnerability that presents a significant risk. Found in a popular application used by many organizations, this flaw can leave systems exposed to attacks if not addressed promptly.
|
By Ignacio Graglia
Microsoft Recall AI is generating buzz, but not all of it is positive. When the feature was first introduced, the tech community was filled with excitement. However, concerns about privacy and data security quickly surfaced. While artificial intelligence (AI) promises convenience, it often comes at a cost—and in this case, that cost could be your privacy. As we look toward a future where AI powers more of our digital experiences, opinions are divided.
|
By Ignacio Graglia
In the world of networking, the word "node" is fundamental, yet it can often be misunderstood. Whether you’re setting up a simple home network or managing a complex enterprise IT infrastructure, understanding what a node is, its role, and how it functions is essential. Nodes are the building blocks of any network, allowing devices to communicate, share resources, and operate efficiently. As networks evolve, so does the concept of a node.
|
By Ignacio Graglia
Managing incidents effectively is crucial for maintaining service quality and customer satisfaction. But with so many variables at play, how do you keep track of it all? The answer lies in a well-designed Incident Management dashboard. Think of it as your control center, providing real-time insights and helping you make data-driven decisions. Creating an Incident Management dashboard might sound like a complex task, but it doesn’t have to be.
|
By InvGate
Here's how you tag and label devices with Microsoft Recall installed: https://blog.invgate.com/how-to-disable-windows-recall
#MicrosoftRecall #RecallAI #InvGate
|
By InvGate
Dive into the world of IT Service Management (ITSM). Whether you're new to the field or looking to expand your knowledge, this guide covers everything you need to know about ITSM.
|
By InvGate
In this video, we'll explore everything you need to know about ITIL, from its origins to its latest iteration, ITIL 4. Learn about the guiding principles, key practices, certification paths, and the benefits ITIL can bring to your organization.
|
By InvGate
Reporting is an essential part of an ITSM tool. It helps to have clear information about the performance of the service desk and the support team and thus make better decisions. Help desk reporting capabilities often take the form of dashboards and reports, but what's exactly the difference between them? Can they be used interchangeably? In a nutshell: See which service desk metrics adjust better to each ITSM reporting tool, and start measuring your help desk performance today!
|
By InvGate
This video explains Request for Proposals (RFPs), a crucial business document for major purchases and projects. Learn with us: RFP purpose How organizations use RFPs Key components of an effective RFP Benefits for both buyers and suppliers Tips for creating and responding to RFPs.
|
By InvGate
A service desk dashboard is your de facto control center for everything related to Service Management. It should be clear, detailed, versatile, and offer a single-glance way to get the necessary information. Otherwise, you risk mismanaging your IT assets and operations because you missed valuable data points. You need your ITSM dashboard to: See how you can fully customize your ITSM dashboard on InvGate Service Desk and start measuring your service desk KPIs quickly!
|
By InvGate
GRC is a comprehensive strategy that helps organizations manage risks, comply with regulations, and improve governance. In this video, we'll show you everything you need to know about GRC, from its benefits to the tools you can use to implement it.
|
By InvGate
We show you how to use Active Directory, Entra, Azure, Intune, and Windows features in InvGate Insight. Learn to sync users, manage cloud assets, track devices, handle Microsoft contracts, and deploy software. Learn how to effortlessly sync users, manage cloud resources, track devices, handle Microsoft contracts, and deploy software—all within InvGate Insight.
|
By InvGate
Done well, an ITIL Priority Matrix can decrease service downtime, improve customer and employee experience, and make request and change processes more efficient. In this video, we'll cover what a Priority Matrix is, how it works, and the pros and cons of using one. We'll also identify some essential concepts you need to be familiar with.
|
By InvGate
IT Inventory Management software, also known as Inventory Management systems or simply inventory software, consists of tools that enable you to track, manage, and monitor all hardware and software assets within your organization throughout their lifecycle. In this video, learn how to manage IT inventory, what an asset inventory should include, and the must-have features of IT inventory management software.
- September 2024 (21)
- August 2024 (44)
- July 2024 (27)
- June 2024 (13)
- May 2024 (12)
- April 2024 (12)
- March 2024 (9)
- February 2024 (7)
- January 2024 (10)
- December 2023 (7)
- November 2023 (9)
- October 2023 (10)
- September 2023 (18)
- August 2023 (13)
- July 2023 (16)
- June 2023 (18)
- May 2023 (14)
- April 2023 (12)
- March 2023 (8)
- February 2023 (5)
- January 2023 (10)
- December 2022 (7)
- November 2022 (12)
- October 2022 (14)
- September 2022 (10)
- August 2022 (25)
- July 2022 (30)
- June 2022 (16)
- May 2022 (22)
- April 2022 (13)
- March 2022 (13)
- February 2022 (5)
- January 2022 (4)
- December 2021 (3)
- November 2021 (3)
- October 2021 (1)
- September 2021 (1)
- March 2020 (5)
- May 2019 (1)
- April 2019 (1)
- March 2019 (1)
From SME to large enterprises, InvGate improves IT support efficiency and customer experience with an integrated Service and Asset Management platform.
InvGate Insight, InvGate Manage, and InvGate Service are complementary IT management offerings designed to simplify and make life at work easier. Whether you need to offer IT support, to manage IT services, to manage IT assets, or all three, InvGate is here to help.
It’s our mission to help our customers help their customers, through solutions designed to optimize service delivery and support across all areas of business. Our technology is driven by customer needs – where ITSM and ITAM best practices meet these needs in a practical and affordable way.
Our Products:
- InvGate Service Desk: Improve IT operations through workflow, automation, knowledge management, self-service, and advanced analytics capabilities.
- InvGate Insight: Bring together asset data and information from across all of your organization´s technology domains.
- InvGate Assets: Track and manage all IT hardware and software assets in a centralized and automated way.
Your Gateway For Better IT.