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The latest News and Information on IT Service Management, Service Desk and related technologies.

ivanti

Device Management Remote Control is for Remotely Controlling

Oct 28, 2024 By Rob DeStefano In Ivanti
The title seems obvious enough, but if there weren’t a story behind it, this blog wouldn’t be necessary. How do you use remote control to keep your mobile deployments operating at peak performance? It turns out that the answers vary across organizations. The most common and expected purpose is to troubleshoot malfunctioning devices or apps. When a mobile worker is idle, it costs your business money.
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almaden ai

Evolving File Distribution for the Modern Workforce: LAN vs. WAN File Distribution in IT Asset Management

Oct 26, 2024 By Almaden AI In Almaden AI
In the ever-evolving work environment, flexibility is no longer a perk it's a necessity. Organizations worldwide have transitioned from strictly office-based setups to a diverse blend of office, home, and hybrid working arrangements. This evolution presents new challenges, especially for IT departments striving to efficiently manage file distribution across a dispersed workforce. At Almaden, we understand these challenges and have designed solutions that enable seamless IT Asset Management (ITAM) across both local and wide-area networks.
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startingpoint

5 Quick Solutions for Consulting Firms Struggling with Project Delivery

Oct 25, 2024 By StartingPoint In StartingPoint
Project delivery can be a major hurdle for consulting firms. Whether due to limited visibility, lack of transparency, poor coordination, or mismanaged client expectations, consulting firms face unique project management challenges that, if unaddressed, can delay project timelines and impact client satisfaction. To stay competitive and deliver on promises, consulting firms must adopt strategic solutions that improve their approach to project delivery.
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startingpoint

4 Challenges and Solutions for Growing Shared Services Teams in Enterprise Companies

Oct 25, 2024 By StartingPoint In StartingPoint
As enterprise organizations scale, shared services teams play an essential role in supporting internal departments and driving efficiency. From HR and IT to finance and legal, shared services teams streamline operations, reduce costs, and enhance internal client satisfaction. However, as these teams grow, they face unique challenges that can affect their ability to support internal departments effectively.
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motadata

The Complete Guide to Log Parsing

Oct 25, 2024 By Arpit Sharma In Motadata
One of the most important steps in log management is parsing of the log files, which turns unstructured data into understandable information. Logs are broken down by pre-established parsing rules, making monitoring and operating system performance easier and facilitating real-time problem-solving of the event logs. A Data Breach Investigations Report emphasizes the critical role of human error in cybersecurity, noting that it is a factor in 74% of all breaches.
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InvGate

Depreciation of Fixed Assets: A Complete Guide

Oct 25, 2024 By Natalí Valle In InvGate
Are you keeping track of how your assets loose value over time? If not, you are missing out on crucial insights that can significantly impact your business's financial health, specially when it comes to fixed asset depreciation. Although depreciation can seem like a straightforward accounting process, it's essential for maintaining accurate financial records, planning for future investments, and making informed business decisions.
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InvGate

How IT Asset Recovery Enhances Sustainability And Security

Oct 25, 2024 By Natalí Valle In InvGate
IT asset recovery may seem like a final, simple step in managing IT equipment, but it’s actually a very important step for a robust Asset Management strategy. Often overlooked in favor of high-profile IT asset lifecycle stages like procurement and deployment, asset recovery plays a pivotal role in balancing costs, sustainability, and risk management.
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InvGate

Proactive vs. Reactive Change Management: A Full Comparison

Oct 25, 2024 By Ignacio Graglia In InvGate
Organizational change is inevitable. Companies must adapt to survive and thrive, and Change Management plays a crucial role in this adaptation process. There are two primary approaches to managing change: Proactive Change Management and Reactive Change Management. While both aim to help organizations navigate transitions, they differ significantly in their strategies, implementations, and outcomes.
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The Future of ITSM Trends and Predictions

Oct 25, 2024 By Ivanti In Ivanti
The webinar highlights the shift from manual processes to a user-focused service model in IT. It addresses challenges like resource constraints and outdated methods while identifying trends such as AI integration and hyper automation. The importance of digital experience management is emphasized, along with AI's role in incident management and generative AI applications for ticket management. The future of IT automation predicts advancements in intelligent ticket escalation.
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