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By Poonam Lalani
How often does a lagging replica or a bad network link reach users before your monitoring flags it? The problem grows when every layer has its own tool. Warning signs then show up in different places, often too late to act on. Motadata 8.2.9 came out on October 5, 2026, with eight updates to Motadata ObserveOps. Four of them focus on the network. The other four deal with databases, data streaming, alerting and SEBI compliance reporting. A few add support for technologies Motadata did not cover before.
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By Ramya Shah
DNS monitoring asks your name servers the same question on a timer and checks the answer that comes back. Most teams aim it at their public domain and stop there. That covers half the problem. Your public domain and your internal resolver fail in different ways. A check from outside the building never sees the second one. In this blog, you'll see: By the end you'll know which half of your DNS nobody is watching. A DNS check sends a query and reads the reply. The reply can fail three ways.
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By Poonam Lalani
Who decides how fast a critical patch goes out, and who signs off when a production server can't be restarted? For many IT groups, the answer is a mix of one senior admin's judgment, an old ticket and a shared spreadsheet. It holds up fine right until an auditor asks for proof, or that admin leaves. A written policy replaces that guesswork with rules people have agreed to. Owners are named, deadlines are fixed, and there's a plan for the system that can't be patched on time.
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By Ramya Shah
Logging as a Service moves your log management to a provider. They collect, parse, store and search your logs for a monthly fee. The fee is where it goes wrong. Providers meter five different things, and the one written into your contract decides whether ordinary growth doubles your bill. In this blog, you'll see: By the end you'll know which meter your workload lands on. Logging as a Service is a cloud-delivered model for collecting and searching logs.
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By Poonam Lalani
Why do users at a branch complain about choppy calls and stalled apps when every WAN circuit on the dashboard still shows up? A link can be reachable without being healthy. Delay and packet loss can rise for hours on a live circuit, and a simple up-or-down check will report nothing unusual the whole time. WAN link monitoring checks the quality of each site-to-site connection by having routers send their own test packets and time the replies.
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By Poonam Lalani
Why do tickets about a slow application keep arriving while every server, link and service check reports normal? That mismatch is the problem end user experience monitoring exists to solve. A healthy server is one thing, but the business notices something else: whether people can finish their work or complete a purchase without delays or errors. Monitoring in most IT operations groups was built to watch the systems from the inside, so it reports CPU load, memory and uptime.
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By Poonam Lalani
How many pages did your on-call engineer get during the last planned firmware upgrade on a core switch? The device stops responding and every dependent check fails. Soon the on-call phone is buzzing with alerts for a change that was approved last week. Alert suppression is a time-limited pause on alerts for a condition you already know about, such as planned work or an issue under investigation. And what is alert suppression from the engineer's side of the console?
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By Poonam Lalani
Why does a page that scores well in testing still draw complaints from customers about slowness? A lab test runs on one fast machine over a stable connection. Customers use older phones, congested mobile networks and browsers loaded with extensions, so their experience can only be measured on their own devices. Real user monitoring captures that experience, and it produces a long list of measurements.
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By Poonam Lalani
Why would a website that passes every uptime check still show customers a security warning? In most cases, the server is running and the network is healthy. The failure happens earlier, during the brief exchange in which the browser and the server agree on how to communicate securely. That moment is the SSL handshake. If it goes wrong, users get an error page while your dashboards stay green. Maybe a certificate expired; maybe a routine change left both sides on different protocol versions.
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By Ramya Shah
RMM lets one small team look after thousands of machines nobody will ever physically touch. It grew up inside managed service providers. The whole category runs on agent-based monitoring, which means a small program sits on every endpoint and phones home on a schedule. That agent is also why attackers have taken such an interest lately. In this blog, you'll see: By the end you'll know what the category covers and where it stops. RMM stands for remote monitoring and management.
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By Motadata
A Kubernetes cluster emits more metrics than any team can read. Here is how to pick the ones that actually predict failure. In this video, you'll learn: Contact Us [email protected].
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By Motadata
Adding agents to handle rising ticket volume treats the symptom. Deflection asks why those tickets reach an agent at all. In this video, you'll learn: Contact Us [email protected].
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By Motadata
Discover the latest log management strategies for 2026 and learn how AI and automation turn raw logs into actionable insights. See how modern log management can reduce investigation time, improve incident response, control costs, and strengthen visibility across hybrid and multi-cloud environments.
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By Motadata
In this webinar recording, discover how ServiceOps and ObserveOps connect IT service management with deep observability. Learn how IT teams can identify root causes faster with unified visibility across incidents, metrics, logs, traces, applications, and infrastructure. Don't forget to like, share, and subscribe for more insights on ITSM, observability, AIOps, and IT operations.
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By Motadata
AI is transforming ITSM beyond co-pilots with autonomous AI agents that can understand, decide, and act. In this webinar, discover how AI agents are reducing manual workloads, accelerating incident resolution, improving service quality, and enabling intelligent service operations. Learn real-world use cases, key implementation strategies, and how organizations can move from reactive support to proactive, AI-driven IT service management. Watch now to explore the future of smarter, faster, and more efficient ITSM.
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By Motadata
Quantum computing is reshaping the future of cybersecurity. In this video, learn what a Cryptographic Bill of Materials (CBOM) is, why it matters for post-quantum security, and how it helps organizations identify vulnerable cryptography, prioritize migration, and improve cryptographic visibility. Perfect for security professionals, DevSecOps teams, IT leaders, and compliance teams preparing for the quantum era.
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By Motadata
Alert fatigue is one of the biggest reasons critical incidents get missed. In this video, learn what alert fatigue is, why it happens, and how reducing noisy, repetitive notifications helps IT teams respond faster to the alerts that actually matter. Whether you're an IT operations professional, SRE, DevOps engineer, NOC analyst, or IT manager, this video explains alert fatigue in simple terms and shares practical ways to reduce alert noise, prioritize critical issues, and improve incident response.
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By Motadata
In this video, you'll learn what a Configuration Item (CI) is, how it forms the foundation of a CMDB, and why connecting CIs helps IT teams understand dependencies, improve visibility, and resolve incidents faster. Discover how CIs transform scattered asset data into a complete, connected view of your IT environment. Whether you're an IT Manager, IT Administrator, Service Desk Analyst, ITSM Professional, Infrastructure Engineer, or IT Operations Leader, this video explains why Configuration Items are essential for effective IT Service Management.
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By Motadata
A website can look healthy on your dashboard and still fail when customers try to use it. So how do you catch problems before anyone notices them? In this video, you'll learn what synthetic monitoring is, how it works, and why IT teams use it to detect website and application issues before they impact real users. Discover how automated user journeys help you monitor availability, performance, and critical business transactions 24/7.
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By Motadata
A self-service portal is designed to reduce IT support tickets by enabling employees to solve common issues on their own. But if self-service is supposed to improve efficiency, why do so many portals remain unused while help desk queues continue to grow? In this video, you'll learn what a self-service portal is, why many organizations struggle with low adoption, and the three key factors that determine whether your portal actually reduces ticket volume.
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By Motadata
Log management can be seen as both challenge and as an opportunity, the key is to derive intelligence out of it.
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Motadata is an IT monitoring and management software that derives business insights by real-time processing, correlation and intelligent visualization of IT network and security information data. It can collect data from multiple sources, in any format, and analyze it for insights. It unifies traditionally separate IT monitoring data from network devices, server instances, virtual machines, cloud deployments, applications and web servers of NOC and log analytics from SOC in a single powerful platform.
With the increasing complexity of today’s heterogeneous networks, it has become imperative for organizations to invest in a robust IT Operations platforms that not only Monitors, Tracks, Analyses but also Resolves issues even before they impact the end users. Motadata offers a unified product suite consisting of Network Monitoring, Bandwidth Monitoring, Log Management, Configuration Management, Asset Management, Helpdesk, Servicedesk & more under one single platform.
Unified Product Suite for IT Operations and Big Data Analytics:
- IT Service Management Platform: The ITIL Compliant ITSM platform organizes information, automates workflow, eliminates manual/back-end complexities and encourages self-service for maximum productivity and superior user experience for servicedesk or helpdesk.
- Infrastructure Intelligence Platform: Motadata’s Infrastructure Intelligence Platform (IIP) proactively monitors & optimizes all network devices, servers, and applications across IT infrastructure to manage network for fault and performance for maximum uptime with network monitoring.
- Data Analytics Platform: Analyse your machine data to identify trends and unleash undiscovered insights from the vast untouched machine data with Elastic search precision with our bandwidth monitoring & log management in data analytics platform.
Complete Visibility Across Your Dynamic Infrastructure with Wholesome Network Monitoring.