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By Ella Drimer
In an organization driven by people and patient-centricity, Philips understands that delivering the best experiences for their customers starts with providing positive experiences for their employees. When their employees are supported and engaged, they are better equipped to deliver top-quality care outcomes for their customers.
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By Dave Wagner
Nexthink’s industry-leading Experience 24 Events in Boston and London brought together over 1000 IT professionals dedicated to accelerating the value of strategic adoption of DEX. A hot topic was the growing recognition that traditional Observability solutions (APM’s and other high-cardinality technology monitoring solutions) while necessary, are insufficient to solve the full, end-to-end visibility of how employees are experiencing the totality of their web applications.
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By Gaurang Ganatra
Managing IT operations in today's digital workplace is increasingly complex. The lack of visibility, the intricacies of modern systems, the rise of remote work, and the consumerization of applications all contribute to the challenges faced by IT teams. According to Gartner, 56% of IT leaders cite budget restrictions, 51% mention internal resistance to change, and 44% highlight talent issues as significant obstacles.
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By Dave Wagner
Employee productivity necessarily depends on the performance and availability of all needed IT technologies, from devices and networks to applications and collaboration tools. Frequently overlooked is the critical dimension of employee adoption; the process of rapidly getting employees to where they can always appropriately use the technologies chosen by their company, with minimal to no friction.
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By Andrew Robertson
This headline is maybe a little surprising, even for Nexthinkers. We’re known for being conservative and letting our work do the talking. Nexthink first created the DEX category, then rolled out the world’s most capable and holistic DEX platform, and then delivered year on year as the most successful DEX vendor in the market. Something to do with our Swiss heritage perhaps – an emphasis on diligence and execution, rather than on singing our own praises.
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By Andrew Robertson
This headline is maybe a little surprising, even for Nexthinkers. We’re known for being conservative and letting our work do the talking. At Nexthink, we first created the DEX category, then rolled out the world’s most capable and holistic DEX platform, and then delivered year on year as the most successful DEX vendor in the market. Something to do with our Swiss heritage perhaps – an emphasis on diligence and execution, rather than on singing our own praises.
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By Dave Wagner
Optimal productivity requires an employee's ability to accomplish their tasks and processes in as efficient a manner as possible, with a minimum of “digital friction”. To minimize employee digital friction, you must understand the complete employee experience situation - where the opportunities are for improvement, how to identify and replicate best-practices, and where to focus for optimal impact.
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By Pedro Bados
In any significant journey, there are milestones that prompt reflection—moments that make you pause and consider how far you've come and where you began. This week, the release of Gartner’s first-ever Magic Quadrant for Digital Employee Experience Tools, naming Nexthink as a Leader, is one such moment for all of us here.
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By Tiago Antao
If you are still operating on a yearly hardware refresh schedule, with devices replaced after three or four years of service, you’re living in the past. These schedules are not based on any real viability assessment, but rather on an indiscriminate time factor or warranty lapse. Innovative and sustainable digital workplace teams are embracing performance-based refresh strategies instead, but obstacles to this new strategy proliferate.
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By Dave Wagner
Like other aspects of the Nexthink Infinity Platform-powered Nexthink Workplace Experience, we have spent a busy summer season making significant enhancements to our already comprehensive alerting system and workflows. These updates are designed to improve how IT teams detect, prioritize, and resolve issues, ensuring a smoother and more efficient digital environment for your organization.
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By Nexthink
We’re thrilled to announce that Nexthink has been recognized as a Leader in the Forrester Wave: End-User Experience Management Solutions, Q3 2024 report! To us, this recognition underscores our commitment to excellence in digital employee experience and our innovative solutions that keep your workforce productive and engaged. Dive into the report to see why Forrester positioned us as a Leader and how we see Nexthink continuing to transform digital workplace strategies.
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By Nexthink
Disruptions in the digital workplace are inevitable, but Nexthink can help your IT team see, diagnose, and fix issues quickly before massive productivity loss.
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By Nexthink
Deliver end-to-end application success with Nexthink Adopt including in-app guidance, training, and AI-driven insights.
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By Nexthink
From robust analytics to proactive IT support, Nexthink's journey has been all about empowering organizations to enhance their workplace technology and digital employee experience. Our latest innovations bring even more insights and automation, ensuring your team stays productive and engaged.
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By Nexthink
From robust analytics to proactive IT support, Nexthink's journey has been all about empowering organizations to enhance their workplace technology and digital employee experience. Our latest innovations bring even more insights and automation, ensuring your team stays productive and engaged.
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By Nexthink
Let's take a look at key moments from Nexthink's 20 year history. From new product launches to new headquarters, Nexthink has had quite the journey and we can't wait to see what fills the pages in the next 20 years.
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By Nexthink
Data is useless unless you have an efficient was to query it. That's why Nexthink has developed our own scalable NQL. Learn more from Sam Gantner, Chief Product Officer & Gorica Tapandjieva, Senior Product Manager.
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By Nexthink
Learn how Workplace Experience – powered by Nexthink Infinity delivers unparalleled visibility across all environments so you can see, diagnose, and fix digital workplace issues to continuously optimize productivity and cost in a fast-changing IT landscape. With Workplace Experience, you can lower MTTR and drive digital transformation while reducing cost, saving time, improving sustainability, increasing employee productivity and more.
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By Nexthink
Why is that IT innovation is often synonymous with employee disruption? It seems like you cannot make any improvements without interrupting employees and taking time away from their workday. We think-no, we know-there's a better way to innovate and improve the delivery of new applications & IT services. These 10 success stories from our customers in the IT Innovation Without Disruption eBook show you that there's a better way forward.
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By Nexthink
You will receive an email shortly containing the asset. Supporting a work-from-anywhere (WFA) model can be especially tricky for IT and at times, down right counterproductive for employees. Get practical advice that has been tested by 1,000s of Nexthink customers. Learn how your IT team can deliver a powerful Digital Employee Experience to your distributed workforce in these 12 simple steps.
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By Nexthink
The pace is accelerating. Analysts predict that the traditional IT monitoring tooling landscape will be unrecognizable in 5 years. Drastic changes are occurring that are challenging traditional monitoring tool and are forcing IT teams to reevaluate their approach.
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By Nexthink
Outside work, your employees lead connected lives. The apps and devices enhancing their leisure time have set a new benchmark for workplace IT performance, and it's high. Meeting these expectations results in increased employee satisfaction and far better productivity through a more connected workforce. When employees are satisfied with their working environment the business enjoys an 81% increase in happy clients.
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By Nexthink
The underlying trend of M&A activity is upwards, meaning more downward pressure on IT to execute IT integration strategies. The key to success is ensuring IT has the right data to make informed decisions.
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By Nexthink
The very essence of IT is all about innovation - finding ways to do things better, faster and more efficiently. When incidents are out of sight and out of mind, IT has the opportunity to refocus on its core mission and become a strategic business enabler - lighting sparks of innovation instead of putting out fires.
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By Nexthink
Top companies focusing on employee experience tend to have four times the average profit and more than twice the average revenue. Companies who fail to understand the individual digital needs of their employees are squandering opportunities to have a more engaged, energized and productive workforce.
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By Nexthink
Bringing new technology and tools into organizations increases productivity and is critical for achieving digital transformation. But according to a study by MIT Sloan Management Review and Capgemini Consulting, 63% of managers believe that the pace of technological change in their workplaces is too slow, primarily due to "lack of urgency" and poor communication about the strategic benefits of new tools. Increasingly, savvy managers are realizing that the key to realizing the full potential of IT investments lies in their users fully adopting and embracing it.
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By Nexthink
Learn everything you need to know about how to create the ultimate digital employee experience in this free guide.
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By Nexthink
Move beyond standard data consolidation to a more pro-active approach with the Nexthink-ServiceNow CMDB Connector.
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Nexthink is a global leader in digital employee experience. Our product allows enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experience. Through a unique combination of real-time analytics, automation and employee feedback across all endpoints, Nexthink helps IT teams meet the needs of the modern digital workplace.
Put your employees at the heart of IT. Gain real-time visibility into the workplace, fix IT problems automatically and best of all, delight your employees.
Why Nexthink:
- Improve quality of IT services for end-users: Win the favor of your employees by helping them win back the 22 minutes a day they lose on IT issues. Nexthink helps proactively prevent the creation of incidents and reduces the MTTR for open incidents while providing deep insight into the end-user experience.
- Empower digital workplace transformation: Change is a constant in the enterprise. With Nexthink, IT can seamlessly handle change management and deliver migration projects smoothly with complete span of control and visibility.
- Ensure endpoint security and compliance: Your bedrock in the age of disruption: Safeguard compliance and security to minimize risk exposure. Nexthink ensures compliance and fixes security threats automatically, anytime and all the time.
Transform the IT experience of your employees, transform your business.