As a Nexthink V6 Customer, you’re already realizing the power and value of a proactive, Digital Employee Experience (DEX) management solution: more productive employees, reduction in employee issues, and a smoother, more accelerated time-to-resolution for employee-reported IT issues.

This article originally appeared in VentureBeat. “I feel like my job performance is based on a rigged lottery.” That’s what the Director of End User Computing at a large European bank told me two weeks ago. Every quarter, her company runs an NPS-style survey asking employees about their IT Experience. If you work in a corporate setting, you’ve probably seen these questionnaires before.

Here’s a direct quote from an IT Manager I spoke with recently: “We’ve been using virtual desktop infrastructure (VDI) for a large percentage of employees for a few years now, but between you and me, it’s been a mess.

If you’ve been following recent tech news, you’ll know that Windows 11 is one of the hottest topics right now. Most of the conversation has been focused on users of the Home version, as Microsoft tries to get the average consumer excited with hot new features and a fresh look. But what about enterprise users who won’t have a choice in whether they upgrade or not? How are they going to feel about Windows 11?

Leading an IT team often involves a careful balancing act between two priorities. On one hand, IT leaders must have an eye for innovation in order to keep up with rapidly changing environments. Meanwhile, there’s the constant pressure to reduce technological costs and ensure that IT is driving real value for the business. Within a nonprofit organization, managing these two priorities becomes an even more delicate process.

18 months later, organizations around the globe are slowly but surely starting to welcome their employees back to the office – or at least thinking about it. But this is not a “back to normal” kind of thing. Most will recognize that something’s different this time around. Firstly, there is no clear one-size-fits-all return-to-office strategy.