The promise of Virtualized Desktop Infrastructure (VDI) is deeply compelling - by virtualizing desktops, businesses can simultaneously give employees more flexibility and improve their productivity, while also reducing costs. However, despite significant VDI investment, too many organizations are still unable to realize these promised benefits.

For years, virtual desktop infrastructure (VDI) has helped power the most complex IT environments—and the technology is still relevant today. After all, VDI allows employees to access their work applications and data across any device, anywhere. And the growth of 5G networked edge computing means that VDI workloads can soon be optimised for even greater flexibility, security and cost savings. But what’s the right way to deploy VDI in the cloud era?

AVD (Azure Virtual Desktop) has grown in popularity and for many reasons many organizations are choosing to consume AVD via a specialist Managed Service Provider (MSP). For the MSPs offering AVD, monitoring and troubleshooting AVD especially for multi-tenant environments is challenging and involves significant, costly and skilled effort using native tools such as Azure Insights or Azure Monitor.

Citrix for Linux VDI and DaaS options allow organizations to deploy Linux digital workspaces and Linux applications that can then be accessed by end-users from Linux or non-Linux endpoints. This allows organizations to deploy applications optimized for Linux OSs to users using mobile, Mac, Windows, and BYOD (Bring Your Own Device) endpoints as well as those using native Linux.

In today’s article, I will be highlighting eG Enterprise’s monitoring capabilities for Amazon’s AWS NICE DCV VDI protocol that was used first in Amazon’s AppStream 2.0 and now subsequently also in WSP 2.0 for the Amazon WorkSpaces service for digital workspaces.

Virtual desktop infrastructure (VDI) is a technology that refers to the use of virtual machines to provide and manage virtual desktops. Users access virtual desktops from their laptops, desktops, thin clients, or mobile devices from anywhere. Virtual desktops are hosted in a data center, on servers, and all the necessary processing is done on the server that hosts the virtual desktops.

The complexity of today’s workplace technology means that all of our environments are incredibly unique. Two organizations may use the same platforms and applications, but the tactics we use to implement these tools are all unique to our own goals and business needs. But all of us who work in IT and engineering can agree: our companies’ success hinges on our ability to keep our environments running smoothly. I’m a senior engineer at the pharmaceutical company AbbVie.