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By Wendy Howard
One of the hot topics from our recent Citrix-focused webinar was the Citrix License Activation Service (LAS). I had the chance to present alongside George Spiers— Citrix Expert and EUC Architect —and we walked through what LAS is, how it works, and what teams should be aware of.
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By Babu Sundaram
Recent enhancements to eG Enterprise have added functionality to allow you to proactively test your internet speed with synthetic monitoring (“robot” tests that simulate real user activity). Using the new functionality you can proactively monitor internet speeds 24×7 from any location. The performance and quality of an Internet connection plays a major role in any IT environment. Use cases for this new functionality include.
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By Arun Aravamudhan
A retail ERP system underwent a vertical scaling operation to support growth from 3,000 to 10,000 stores on AWS. Immediately following the cutover, users experienced widespread HTTP 503 (“Service Unavailable”) errors and checkout failures. Yet, standard performance dashboards indicated a healthy environment.
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By Karthik G
IT problems happen even in the best architected infrastructure due to configuration changes, failures, upgrades and such. How quickly and effectively you can detect and resolve such problems dictates how efficient your IT operation is. Today, I’ll cover how eG Enterprise helped us troubleshoot a hardware failure (a storage battery failure) that that caused a cascade of failures in a VMware ESXi infrastructure.
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By Ramesh Subramaniam
Last year it was widely reported that the CA/Browser Forum had voted to significantly reduce the lifespan of SSL/TLS certificates over the next 4 years, with a final lifespan of just 47 days starting in 2029. The first reduction will come into action in a few weeks, on March 15th 2026, accelerating the need for organizations to automate their monitoring and renewal processes around certificate expiry.
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By Erik van Veenendaal
The European directives NIS2 (Network and Information Security Directive 2) and Critical Entities Resilience (CER) Directive have rapidly sharpened the conversation around digital resilience. While many organizations initially viewed these directives as an extension of their cybersecurity obligations, it is becoming increasingly clear that much more is at stake. These directives require a strategic transformation in how organizations manage risks, processes, and responsibilities.
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By Swaminathan J
For years, Application Management/Maintenance Services (AMS) have been the go-to solution for IT leaders trying to keep their business applications stable and running. The AMS pitch was simple: Hand over your apps to us, and we’ll manage and maintain them for you! And for a long time, that model has delivered promising results. It allows internal teams to focus on innovation while service providers handle the operational heavy lifting.
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By Babu Sundaram
For many years, uptime and availability have been basic standard measures of server health monitoring. But if a server is up and responding to a ping or HTTP request, does that really mean that all is well? In reality, uptime and availability alone often provide a false sense of security. A server can be technically “up” while being seconds away from a crash, running out of memory, operating with an expired license, or silently failing critical updates.
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By Rachel Berry
Digital Employee Experience (DEX) refers to how employees interact with the digital tools, systems, and technologies they use at work-and how those interactions affect their productivity, satisfaction, and overall work experience. DEX encompasses the quality of the digital interactions and services that employees encounter while using workplace technologies. It includes various factors such as application performance, network connectivity, device usability, and overall user satisfaction.
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By Babu Sundaram
In late 2023, Amazon introduced the ability to deliver AppStream 2.0 using Microsoft Windows Server OS rather than the desktop of the OS. This feature enables IT admins to host multiple end-user sessions on a single AppStream 2.0 instance, helping to make better use of instance resources.
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By eG Innovations
Discover how eG Enterprise provides enterprise-class observability to enhance IT operations and ensure optimal digital experiences. With end-to-end monitoring, diagnosis, reporting, and analytics across physical, virtual, cloud, and hybrid environments, eG Enterprise proactively detects and resolves performance issues to keep applications running smoothly. By ensuring uptime and delivering actionable insights, it helps organizations maximize the value of their IT investments, achieve superior ROI, and deliver reliable, high-performing services.
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By eG Innovations
eG Innovations has joined the new IGEL Ready program as a technology partner. IGEL Ready opens up the company’s core enterprise software for tech companies like eG Innovations to integrate and validate its products, driving business growth and flexible access to enterprise applications for mutual customers of eG Innovations and IGEL.
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By eG Innovations
eG Innovations is a provider of enterprise-class application and IT infrastructure performance management software that delivers end-to-end monitoring, diagnosis, reporting, and analytics across physical, virtual, cloud, and hybrid IT environments.
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By eG Innovations
The toughest problem for a Citrix admin to solve is users complaining that "their desktop/app is slow". End-to-end correlated visibility is required to address this problem. Watch this video and learn how eG Enterprise provides unparalleled insights into Citrix user experience, the performance of the key Citrix tiers, the performance of all supporting tiers and how it uses AIOps capabilities to auto-detect the root-cause of a Citrix slowdown.
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By eG Innovations
eG Innovations application performance monitoring solutions simplify and accelerate discovery, diagnosis and resolution of application performance problems in virtual, physical and cloud environments.
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By eG Innovations
Trace root cause of performance issues with AWS Application monitoring. Get flexible deployment models for hybrid infrastructure eG Enterprise supports all the major technologies you use for infrastructure, digital workspaces and applications with AWS Monitoring It's a single-pane-of-glass that monitors your entire IT deployment, understands all your interdependencies and gets you to the root cause of performance problems faster.
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By eG Innovations
VMware App Volumes is a powerful technology that enables the real-time delivery and lifecycle management of applications. Learn how eG Enterprise supports fully integrated live monitoring and alerting for App Volumes without the need for custom scripts and full historical reporting.
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By eG Innovations
eG Enterprise is the virtual assistant, who’ll make your life a whole lot easier. Just like Siri and Alexa, eG will proactively monitor your IT & applications. Wouldn’t you want to know what these extra sets of hands can deliver? Watch this short video to know how automatic root-cause diagnosis tech, Citrix service topology views, synthetic & real user monitoring capabilities, and machine learning and auto-baselining tech enable you to be the IT hero among your peers, colleagues, and the management.
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By eG Innovations
eG Enterprise is helping customers get total performance visibility in workloads running on Nutanix Virtual Computing Platform
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By eG Innovations
IT performance monitoring has long been known to be a wicked problem--- it is highly social in nature (monitoring 'silos'), it has numerous stakeholders (each with different opinions) and is inextricably interconnected within the IT organization, technologies and processes. But while wicked problems are never really 'solved', they are worth addressing. Effective monitoring has the unique ability to help break down walls. To establish real organizational transparency and trust. In fact, an effective monitoring program is fundamental to any continuous improvement effort.
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By eG Innovations
Java-based applications are powering many business-critical IT services today and Java technology is widely used as the middleware on which the business logic of multi-tier infrastructures reside. Since the performance of the Java middleware tier has a significant impact on the performance of the business services it supports, monitoring is a necessity and not a choice.
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By eG Innovations
The technology of cloud computing has caught up with virtual desktop infrastructures. Tapping into the agility and flexibility of cloud-hosted infrastructures, Citrix Cloud enables organizations to simplify digital workspace delivery. With many of the critical components of the Citrix delivery infrastructure hosted in the cloud and managed by Citrix, organizations can speed up deployment, lower hardware footprint, increase ROI, simplify IT operations. Despite the many benefits of Citrix Cloud, the performance management challenges still persist, just as they do in traditional on-premises Citrix deployments.
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By eG Innovations
Read this white paper by George Spiers, Citrix CTP and EUC Architect, where you will understand the changes in Virtual Apps and Desktops 7.x in detail and what types of monitoring best practices to adopt for ensuring top performance of your virtualized environment and outstanding user experience.
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By eG Innovations
One of the toughest problems facing enterprise IT teams today is troubleshooting slow applications. When a user complains of slowness in application access, all hell breaks loose and the blame game begins: app owners, developers and IT ops teams enter into endless war room sessions to figure out what went wrong and where. Have you also been in this situation before?
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By eG Innovations
With hundreds of monitoring products being promoted today, navigating the features of different products can be a significant challenge. It's important to 'read between the lines' when looking at marketing literature associated with monitoring tools.
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By eG Innovations
Citrix environments incorporate numerous components as well as diverse back-end application elements and user-specific items - all complex variables that can affect the user experience.
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By eG Innovations
Business transaction monitoring, a critical aspect of application performance monitoring (APM), is the approach commonly used to identify and diagnose server-side processing slowness in web applications. While it has many benefits, business transaction monitoring has its limits. It stops with identifying of the server-side tier that is causing application slowness and highlights application code-level and database query-level issues.
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By eG Innovations
The technology of cloud computing has caught up with virtual desktop infrastructures. Tapping into the agility and flexibility of cloud-hosted infrastructures, Citrix Cloud enables organizations to simplify digital workspace delivery. With many of the critical components of the Citrix delivery infrastructure hosted in the cloud and managed by Citrix, organizations can speed up deployment, lower hardware footprint, increase ROI, simplify IT operations.
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By eG Innovations
For years, IT managers have been seeking a single-pane-of-glass tool that can help them monitor and manage all aspects of their IT infrastructure - from desktops to servers, hardware to application code, and network to storage. But, many fail to achieve this as they do not know how to implement a single-pane-of-glass solution.
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eG Innovations provides IT performance monitoring and digital intelligence solutions that automate and dramatically accelerate the discovery, diagnosis, and resolution of IT performance issues in on-premises, cloud and hybrid environments.
eG Innovations' converged application and infrastructure performance monitoring capabilities provide end-to-end visibility of every layer and every tier of the IT infrastructure ‒ from application code to bare metal, user experience to business transactions, network to cloud, and virtualization to storage – all from a single-pane-of-glass solution.
Many of the world’s largest businesses use eG Enterprise to enhance IT service performance, increase operational efficiency, ensure IT effectiveness and deliver on the ROI promise of transformational IT investments across physical, virtual and cloud environments.