Today I’ll cover a few points on DEX vs. DEM. Many organizations have adopted Digital Employee Experience (DEX) Monitoring, and many Digital Experience Monitoring (DEM), some both. Sometimes the terms are used interchangeably, and sometimes these methodologies overlap. I’ll cover a few points that should hopefully clarify the differences and the overlaps.

As the dust settles from the CrowdStrike outages we reflect on how adopting a heterogeneous IT strategy when adopting technologies can increase your organization’s resilience against outages and mitigate risks.

When your IT systems are nearing capacity, you need to make decisions to expand provision, and many of those decisions will revolve around the choices you make to scale up vs scale out. For many the decision is intrinsically linked to their choice of platform and whether they are looking at cloud based, hybrid infrastructure or on-premises led strategies.