Operations | Monitoring | ITSM | DevOps | Cloud

Since the COVID-19 pandemic, organizations have shifted their workforce to remote and hybrid operations. This transition has birthed a new demand for cloud-based desktop solutions to let employees access their desktops from anywhere. The demand for these solutions spotlights services like Windows 365 vs. Azure Virtual Desktop (AVD). These two services move desktop environments to the cloud, facilitating collaboration between teams.

In the face of rapid technological advancements, businesses must redefine how they operate. Staying ahead of emerging IT trends is non-negotiable if you want to maintain an edge. From remarkable improvements in artificial intelligence (AI) and automation to enhanced connectivity and the provision of more personalized IT services, these developments present numerous opportunities to increase productivity and outshine competitors. Eager to learn what you should add to your IT strateg y in 2025?

Just a quick blog to let you know that eG Enterprise v7.5 has introduced support for further ticketing systems – including for popular ITSM solutions such as BigPanda and Freshservice.

The shift toward remote work has made reliable and secure access to company resources more important than ever. As organizations explore different solutions to address these needs, two popular technologies stand out: Virtual Desktop Infrastructure and Virtual Private Networks, or VDI and VPN. Both offer distinct benefits for connecting employees to critical systems, but the differences between them can significantly impact your business operations.

NIS2 (Network and Information Security Directive 2) is the European Union’s updated cybersecurity directive, replacing the original NIS Directive (2016), often referenced to as NIS1. NIS2 was adopted in December 2022 and the deadline for implementation by EU member states was October 17, 2024. NIS2 strengthens cybersecurity requirements across essential and important sectors to enhance cyber resilience and response capabilities.